Norwegian Speaking Customer Support for Transportation Services

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are excited to announce a position for a Norwegian Speaking Customer Support Representative for our esteemed transportation services client. In this role, you will have the chance to deliver outstanding service to our customers while addressing their inquiries and resolving issues efficiently. Your fluency in Norwegian will be essential in ensuring that our customers feel supported and valued. As our clients navigate their transportation needs, you will guide them through the booking process and provide timely information about our services. Working in a collaborative and fast-paced environment, you will play a key role in maintaining a high level of customer satisfaction and trust. If you are enthusiastic about customer service and have a passion for the transportation industry, this opportunity is perfect for you. Join us at The House of Mercier and be part of a team that values excellence and innovation!

Responsibilities

• Deliver exceptional customer support in Norwegian through various channels including phone, email, and chat.
• Assist customers with inquiries related to transportation services, bookings, and scheduling.
• Resolve issues and complaints promptly, ensuring a positive experience for all customers.
• Document customer interactions accurately in our CRM system.
• Collaborate with other departments to address customer needs and improve service quality.
• Provide customers with accurate information regarding our services and offerings.
• Stay informed on transportation trends and company updates to effectively assist clients.

• Fluency in Norwegian and English, both spoken and written.
• Previous experience in customer service or a similar role is preferred.
• Outstanding communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Knowledge of the transportation industry is an advantage.
• Ability to work well in a team and independently.
• Proficient in CRM software and standard office applications.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...