Slovak Speaking Customer Service for the Top Electronics Company

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently looking for a Slovak Speaking Customer Service Representative to join our team for a leading electronics company. In this role, you will be the primary point of contact for Slovak-speaking customers, assisting them with inquiries related to products, services, and technical support. Your ability to communicate effectively in Slovak will be key to ensuring customer satisfaction and retention. This position offers an exciting opportunity to work within the dynamic electronics industry, where your contributions will directly impact the customer experience. With a focus on collaboration and innovation, The House of Mercier provides a supportive environment where you can grow your career while being part of a company that values talent and diversity. If you are passionate about technology and have a knack for customer service, we encourage you to apply and make a difference in the lives of our customers.

Responsibilities

• Provide outstanding customer service to Slovak speaking clients through phone, email, and chat.
• Assist customers with product inquiries, order processing, and issue resolution.
• Offer technical support and guidance on electronics products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the support team to ensure efficient resolution of customer issues.
• Stay updated on product knowledge and company policies to provide accurate information.
• Gather customer feedback to help improve service delivery and product offerings.

• Fluency in Slovak and English, both written and spoken.
• Previous experience in customer service, ideally in the electronics sector.
• Strong communication skills with the ability to empathize with customers.
• Problem-solving skills and a proactive approach to customer inquiries.
• Familiarity with electronics products and technical specifications is a plus.
• Proficient in using computers and customer service software.
• Ability to work flexible hours, including possible shifts during evenings and weekends.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...