Benefits Manager

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Our non-profit provides 24/7 life-saving support via phone, text, and chat.  We also operate the world’s largest safe space social networking site for LGBTQ+ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters

Integrity–We build trust through our words and actions

Community-Together, we are an unstoppable force for good

Belonging-We serve as allies to the mission, and to each other

Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States.  The Trevor Project will not sponsor an employment visa for this position.

Role: Benefits Manager

Location: This role will be remote in the continental United States, Alaska, or Hawaii

Reports to: Chief People Officer 

Eligibility:  Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.

Classification: Exempt Full Time

Union Role?  No

Summary: 

The Benefits Manager at The Trevor Project will lead the strategy, administration, and optimization of the organization’s benefits programs to ensure they are equitable, competitive, and aligned with Trevor’s values of heart, integrity, progress, community, and belonging. This role is essential in creating a positive employee experience by managing health and wellness benefits, retirement plans, leave policies, and other perks that support our mission-driven team. As a key member of the People Team, the Benefits Manager will work closely with the CPO and external vendors to design and implement benefits programs that meet the diverse needs of Trevor’s employees. They will ensure compliance with all relevant regulations, provide high-quality support and guidance to employees regarding their benefits, and lead initiatives that enhance employee well-being and engagement. This position requires a strategic mindset, strong analytical skills, and a passion for fostering an inclusive and supportive workplace culture. The ideal candidate is detail-oriented, proactive, and deeply committed to The Trevor Project’s mission of supporting LGBTQ+ young people.

• Oversee the design, administration, and continuous improvement of Trevor’s benefits programs, including health insurance, retirement plans, wellness programs, leave policies, and other employee perks.
•  Manage relationships with benefits providers, brokers, and external consultants to ensure high-quality service and cost-effective plans.
•  Ensure benefits programs comply with all federal, state, and local regulations, including ERISA, ACA, FMLA, COBRA, HIPAA, and other relevant policies.
• Act as a key point of contact for employees regarding benefits-related inquiries, ensuring they receive clear, empathetic, and effective communication about their options.
• Develop and promote wellness programs that align with Trevor’s commitment to employee well-being, mental health, and DEIB principles.
• Utilize data to assess benefits usage, employee satisfaction, and program effectiveness, providing insights and recommendations to leadership.
• Enhance benefits-related workflows, improve accessibility, and ensure an efficient, user-friendly experience for employees.
• Lead the annual benefits open enrollment process, including planning, employee education, and execution.
• Demonstrate fair, ethical, and equitable business practices
• Learn eagerly, share knowledge appropriately, and improve continuously
• Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
• Work, communicate, and collaborate effectively with others
• Demonstrate attention to detail and accuracy in all work
• Demonstrate a commitment to fostering and maintaining an environment of belonging 
• Other relevant duties and responsibilities as assigned

• Minimum of 5 years of experience managing employee benefits programs, including health insurance, retirement plans, wellness initiatives, and leave policies.
• Strong understanding of federal, state, and local regulations related to benefits, including ERISA, ACA, FMLA, COBRA, HIPAA, and other applicable laws.
• Ability to design and communicate benefits programs with an emphasis on inclusivity, accessibility, and employee well-being.
• Experience working with benefits providers, brokers, and external consultants to evaluate, negotiate, and implement benefits offerings.
• Ability to analyze benefits utilization data, identify trends, and provide recommendations to enhance program effectiveness.
• Ability to explain complex benefits information in a clear, empathetic, and engaging manner to employees at all levels.
• Ability to manage multiple priorities, drive initiatives forward, and oversee the annual benefits open enrollment process.
• Experience with HRIS and benefits administration systems, such as ADP, Workday, or similar platforms.
• Proficiency in spoken and written English

Why Trevor?

A career that truly makes a difference in the lives of LGBTQ young people–every single day

Outstanding benefits, including:

Comprehensive health insurance, including plan coverage for various gender affirmation care (and we pay 100% of your employee contribution premiums for medical, dental, vision, AND basic life insurance)

403(b) retirement plan with 3% match

Generous vacation and 13 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays and three half-day Fridays during the summer

Employee Assistance Program to  help with confidential emotional support, work-life solutions, financial solutions, legal assistance, or online support

In-network mental health office and virtual visits are covered at 100%, and out-of-network visits are covered at an enhanced level.

Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and reimbursement to outfit your work-from-home space!)

Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high-quality on-demand courses.

Online Subscription to Headspace, a digital mindfulness and meditation platform

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here.  Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.