Digital Account Director (Planning & Client Leadership Team)

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently. 

And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word. 

Freedom. 

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work. 

We have a unique working environment and open structure which encourages personal development through client contact, team work, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency. 

In 2024 we achieved our 12th year in a row as a Sunday Times Top 100 company to work for and in 2023 were awarded Campaign’s number one media agency to work for accolade for the second year running. 

the7stars is c300 passionate media people that are able to focus purely on creating great work for our clients.  

If thinking freely and with integrity is your bag, then the7stars is an agency you should meet. 

Team 

the7stars has a bespoke and inspiring working culture. We operate a flat structure without job titles and encourage an entrepreneurial attitude where you get out what you put in.  

We are looking for people who: 

• Get excited by the solution, have ideas and are passionate about the ability of communications to make a real difference to businesses 

• Believe in their ideas and have the business acumen to stand by them and back them up 

• See media as just a part of the overall solution 

• Are committed to delivering excellent service to clients 

• Are committed to negotiating the very best deals for our clients 

• Look forward to growing with an agency and taking on board the responsibility that comes with that growth 

• Are entrepreneurial at heart, and are looking to do the best work of their careers 

• Are tired of the cumbersome and rigidly structured nature of the big media agencies 

Role Outline 

You will be a results-focused senor digital lead, on a mission to improve your clients’ digital maturity. Working across Roadside recovery, Financial Services and FMCG beauty categories you’ll be client facing as part of the broader Planning & Client Leadership team, sharing your strategic digital expertise with clients as well as your team-mates. Great organisation, a keen eye for detail, a strong ambition for your clients as well as yourself and a passion for client servicing are critical. 

• You’ll be the lead digital client contact, maintaining a strong working relationship and ensuring we are continually considered as an extension of the marketing team
• You’ll understand your client’s category, add value with your opinions and demonstrate an ability to make recommendations that will positively impact their businesses
• You’ll deliver top notch attention to detail and accept delivering nothing less than top quality work
• You’ll have a strong grasp of both performance and brand-led digital strategy and will bring experience of devising and delivering plans which have consistently delivered against both
• You’ll define the role for digital media channels within campaign strategies and be comfortable writing and presenting your recommendations 
• You will have a high-level technical understanding of all digital channels from paid search and social through to programmatic and SEO. You will be comfortable discussing the advancements in and merits of, all digital channels to a high level with clients without requiring specialist support.
• You’ll brief and coordinate specialist teams to deliver cohesive, fully-integrated, cross-channel plans & clearly communicate to clients how the channels will work together 
• You’ll have a sophisticated understanding on best practise measurement for digital channels and demonstrate this within your recommendation
• You’ll identify the opportunity for, and devise effective test and learn strategies to prove out the validity of your planning recommendations
• You’ll understand and introduce new trends and media opportunities to clients and implement them across your plans 
• You’ll ensure the digital account is run smoothly, understanding and practising the digital account management processes required to maintain optimum effectiveness 
• You’ll contribute to the overall upskilling of digital knowledge across the broader team and contribute to the learning and development of the Planning Executive
• You’ll contribute to ‘beyond client’ work such as cross-agency digital collective ways of working as well as new business pitches outside of the day to day, bringing your digital expertise and passion for the future of media to the fore 

Talk to us if you want to:

• Work with the largest independent, free thinking, fast moving media agency in the UK
• Be surrounded by a diverse team of talented thinkers, who love the work they do
• Have the freedom to design a flexible approach to your working life
• Be challenged to learn and grow every day
• Work with a business that does more than just media – that gives 5% of its profits back into the community
• Be part of a culture that encourages creativity, entrepreneurialism and most importantly of all… fun

Please don't consider us if:

• You need a lot of handholding
• Thinking big isn’t your thing
• Challenging yourself isn’t something you want to do

the7stars offer a brilliant range of benefits, including: 

• Competitive salary
• Uncounted holiday
• Discretionary Performance related Summer profit share & Christmas bonus
• Flexible & hybrid working
• Personalised training plan & access to coaching
• Wellbeing days
• Flexible pension plan through Royal London (8% employer contribution under £35k)
• Optional private medical insurance (Vitality) & cash back plan (Medicash)
• Employee Assistance Programme
• Work from anywhere up to 2 weeks each year
• Paid for gym membership with a choice of 5 gyms
• Enhanced family friendly policies
• Personal finance advice & support
• Life Assurance & Critical Illness cover
• Income protection 
• Profit share scheme (after 3 years’ service)
• Electric Vehicle scheme
• Nursery Partnership
• Tech & Cycle to Work scheme
• Season ticket loans & expensed Railcard
• Company bar
• New Business Bonus eligible in your first year as a the7stars employee 

the7stars is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.