Training and Development Intern

A leading insurance company is seeking a Training and Development Intern to join the Claims Training and Development team in Austin, TX, for a year-long internship beginning Spring Semester 2025. This role offers a unique opportunity to contribute to a project aimed at capturing and preserving organizational knowledge while gaining valuable experience in training and development within a business setting.

Responsibilities

• Interview experienced claims professionals to capture organizational knowledge and best practices.
• Learn and implement the content governance strategy for policies and procedures.
• Shadow the Training and Development team on process creation, implementation, management, analysis, and measurement.
• Provide administrative support during the preparation and implementation of the annual claims trainee program.
• Analyze current processes to identify gaps and areas for improvement in training.

Internship Details

• Duration: 42 weeks (January 20 – November 21, 2025)
• Location: Austin, TX (in-person with potential for limited remote work)
• Hours: 20 hours per week in Spring and Fall, 32 hours per week in Summer
• Benefits: Not included for internship positions.

• Enrolled in an undergraduate or graduate program for the entire duration of the internship.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team.

Preferred

• Previous work experience of more than three months and/or involvement with student organizations or similar experiences.

• Annual performance bonus and merit-based pay increase.
• Lifestyle Savings Account ($1,000 per year).
• Automatic 4% employer contribution to retirement plan.
• 401k plan with 100% employer match up to 6%.
• Student loan repayment matching in 401k plan.
• Three weeks of vacation time.
• Nine paid holidays and two personal days.
• Day-one health, Rx, vision, and dental insurance.
• Life and disability insurance.
• Flexible spending account.
• Pet insurance and pet Rx discounts.
• Free on-site gym, fitness classes, and wellness resources.
• Free identity theft protection.
• Free student loan repayment and refinancing consultation.
• Professional development and tuition reimbursement.
• Employee referral bonus.
• Free on-site snacks.

Pay Transparency
Base Pay Range: $23.95 - $29.59 per hour. This range is determined by various factors including experience, performance, education, and skills.