Senior QA Automation Engineer

Traditional surveys fall short in today’s world. That’s why we built ThoughtExchange, a platform powered by cutting-edge AI that enables leaders to connect with their communities and gain immediate, actionable insights that drive meaningful change.

From school districts to Fortune 500 companies, we empower thousands of leaders with the quality data they need to make a real impact. Our mission drives us, and we’re committed to creating positive change alongside a team of brilliant, curious, and collaborative individuals. Thanks to these efforts, we’ve been recognized for our excellence and named one of Canada’s Top Growing Companies for the past five years.

At ThoughtExchange, we’re reshaping community and employee engagement for good. If you’re passionate about making a difference, we’d love to have you join our journey.

Are you passionate about automation, mentorship, and building something new? We're looking for a Senior QA Automation Engineer to not only take our testing framework to the next level but also inspire and guide others along the way. Reporting to the Director of Release, you'll play a key role in designing, implementing, and optimizing automated test suites, helping developers and testers write better tests, and introducing cutting-edge solutions to enhance software reliability. If you thrive on collaboration, love sharing knowledge, and get excited about improving processes from the ground up, we want to hear from you!

• Create, maintain, and execute automated test suites using Playwright and Python
• Work closely with our R&D team on maintaining and expanding continuous integration testing
• Collaborate with developers and testers to integrate automation into the software development lifecycle
• Prioritize automated test efforts for new and current features based on team feedback and product knowledge. Identify candidates for automation to replace manually time-consuming tasks
• Champion a quality-first mindset by mentoring developers and testers on best practices for writing effective, maintainable automated tests, ensuring robust test strategies, scalable frameworks, and seamless integration into development workflows
• Execute and monitor unit tests, performance tests, and automated functional tests
• Follow established procedures for running tests and reporting issues in tools like Jira and Google Docs
• Create and execute manual testing scripts when needed

• Minimum 5 years of proven work experience in testing, preferably in a Cloud-based, SaaS environment
• You have experience with automated testing frameworks, ideally Playright
• You have experience writing unit tests as an application developer
• You have knowledge of QA methodologies and tools You have a general understanding of web accessibility testing and standards
• You have a keen eye for detail and a passion for delivering high-quality software
• You have a problem-solving mindset, always looking for ways to optimize testing processes and improve efficiency
• You’re a strong communicator, able to collaborate effectively with developers, testers, and stakeholders
• You’re a team player, fostering a culture of quality and continuous improvement
• You’re curious and innovative, staying up to date with the latest trends in automation and quality assurance
• You thrive in a fast-paced, agile environment, adapting quickly to new challenges and technologies

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that some individuals only apply when they feel 100% qualified. We are committed to removing obstacles to ensure we have the best talent. 

ThoughtExchange prioritizes accessibility. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

What we offer: 

ThoughtExchange wants to ensure our people are heard, supported, and cared for, so we invest in our employees. We continuously ask our employees what they need to ensure we're supporting their successes in the workplace and in life.

We are proud to offer our employees the following:

Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs.

Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.

Culture: We walk the walk when it comes to our product and ensure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.

Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. In addition to competitive pay and benefits, employees receive share options when joining the company.

Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every few years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel. 

Growth: We host regular learning sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.