Facility Maintenance Manager, Fulfillment Operations

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

The Facility Maintenance Supervisor is responsible for overseeing the installation, maintenance, repair, and operation of conveyor systems and associated equipment. This role ensures that the conveyor systems are operating at peak efficiency, minimizing downtime, and maximizing productivity. The supervisor leads a team of mechanics and technicians, providing guidance, troubleshooting expertise, and ensuring adherence to safety and quality standards.

• Lead, manage, and mentor a team of conveyor mechanics and technicians.
• Must be able to diagnose and repair electrical, and pneumatic issues in conveyor systems.
• Assign tasks, set priorities, and ensure work is completed efficiently and safely.
• Conduct performance evaluations, provide training, and foster skill development for team members.
• Ensure the team adheres to company policies, safety regulations, and industry best practices.
• Oversee the routine maintenance and troubleshooting of conveyor systems, including belts, motors, drives, rollers, sensors, and control systems.
• Ensure proper lubrication, cleaning, and adjustment of components to prevent breakdowns.
• Coordinate the scheduling of preventive maintenance and repairs to minimize downtime.
• Supervise the installation of new conveyor systems or upgrades to existing systems.
• Work with engineering teams to design and implement system modifications or improvements.
• Ensure new installations meet operational and safety standards.
• Promote and enforce safety practices and protocols in all maintenance and repair activities.
• Conduct safety inspections of equipment and work areas, and implement corrective actions as needed.
• Ensure compliance with all local, state, and federal regulations related to conveyor systems and maintenance operations.
• Oversee the inventory of spare parts, tools, and equipment required for conveyor system maintenance.
• Order and manage replacement parts, ensuring the availability of critical components.
• Track and manage maintenance-related expenses within budget.
• Maintain accurate records of maintenance activities, repairs, inspections, and parts usage.
• Prepare and submit regular reports on the status of conveyor systems, maintenance schedules, and completed work.
• Provide recommendations for improvements or upgrades to enhance system performance.
• Identify opportunities to improve system reliability, efficiency, and safety.
• Implement process improvements and recommend technology upgrades to reduce costs and enhance operational efficiency.
• Partner with Senior Leader Peers on all FC continuous improvement planning and execution.
• Provide expertise recommendations to the FC Senior team on problem diagnosis, root cause findings, preventive and predictive maintenance.
• Stay current on industry trends, equipment advancements, and best practices.

• High school diploma or equivalent required; technical certification in mechanical or electrical engineering, industrial maintenance, or a related field preferred.
• Minimum of 5 years of experience in conveyor system maintenance, mechanical repair, or a related field, with at least 2 years in a supervisory role.
• Experience with a variety of conveyor systems (e.g., belt conveyors, roller conveyors, automated guided vehicles) and components.
• Strong understanding of aisle connections within the conveyor systems.
• Strong mechanical, electrical, and troubleshooting skills.
• Familiarity with PLCs (Programmable Logic Controllers) and automation systems.
• Experience with water main, fire suppression, HVAC, generator, and electrical systems.
• Excellent leadership, communication, and interpersonal skills.
• Ability to prioritize and manage multiple tasks and projects.
• Strong organizational skills and attention to detail.
• Certified Maintenance Manager (CMM) or similar certification (preferred).
• OSHA 30-hour certification or equivalent safety training.

• OSHA 30 Certification
• Journeyman Electrician or similar trade license
• Six Sigma / Lean Manufacturing Training
• NFPA 70E / Arc Flash Safety

• Ability to lift and carry up to 50 pounds.
• Comfortable working in environments with varying temperatures, noise levels, and industrial hazards.
• Ability to climb ladders, work at heights, and access confined spaces as needed.
• Industrial or warehouse settings.
• May involve exposure to hazardous materials and machinery, requiring adherence to safety standards.
• Shift work may be required, including evenings, weekends, and holidays, depending on operational needs.

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive pay + equity
• Multiple work schedules available
• Opportunities for advancement. We have programs that will start you on a path and train you along the way
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private label products
• Casual atmosphere and great people to work with

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