Ad Operations Coordinator

Job Title: Ad Operations Coordinator – Retail Media | Richmond, VA

Location: Richmond, VA (Hybrid – 3 days in office per week)
Employment Type: Full-Time
Department: Ad Operations

Now Hiring: Ad Operations Coordinator (Retail Media Advertising)

Are you a detail-oriented, highly organized professional looking to build your career in digital advertising and retail media? We're hiring an Ad Operations Coordinator to support our client’s in-store digital network that reaches over 140 million shoppers weekly.

This role is essential to maintaining the accuracy and success of our ad campaigns through precise data entry, real-time performance monitoring, seamless cross-team coordination, and proactive issue resolution.

This is an excellent opportunity to work in a fast-paced, data-focused environment by supporting the execution and accuracy of large-scale advertising campaigns.

Key Responsibilities:

• Manage the full campaign life cycle for in-store retail media advertising on our client’s digital screens.
• Enter and maintain campaign data in ad management systems (e.g., campaign dates, frequency, target stores).
• Traffic and edit creative assets, ensuring campaigns are programmed correctly and on time.
• Monitor and manage ServiceNow ticketing system for campaign requests and troubleshooting.
• Collaborate with internal teams, including Sales, Account Management, Creative, and Production to reconcile campaign details.
• Communicate programming status and campaign schedules to stakeholders.

• Flexibility to support campaigns during nights, weekends, and holidays as needed

• Experience with data management: strong proficiency with Microsoft Excel and Apple software.
• Excellent attention to detail and organizational skills.

• Self-motivated with a positive attitude and ability to work both independently and as part of a team.
• Excellent communication, problem-solving, and cross-functional collaboration skills.

• Thrives in a fast-paced, deadline-driven environment.

Why Join Tilt?

• Competitive Salary + Performance-Based Incentives
• Comprehensive Benefits: Medical, dental, vision insurance, among others
• 401(k) Plan
• Generous PTO Policy
• Hybrid Work Flexibility
• Professional Growth Opportunities
• Creative & Collaborative Culture

Apply Now!

Ready to take the next step in your career? Apply today.

Join us at Tilt Creative + Production and help us shape the future of advertising and content creation.