Director, Payments Partnerships

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is seeking an experienced business development and partnerships professional. This person will be part of the team responsible for developing, executing and managing partnerships that enable Toast’s product and fintech ecosystem. They will work to lead negotiations with partnerships that support our enterprise merchants, as well as direct negotiations with end customers representing our payments business.  Additionally, this person will lead cross-functional payments initiatives, managing internal stakeholders such as product, engineering, compliance, risk, and legal to ensure internal alignment. 

About this roll* (Responsibilities)

• Managing strategic partnerships with key payments partners (e.g. Enterprise, Wallets, Networks) 
• Manage contractual negotiations with enterprise customers, representing the Fintech payments business and ensuring standards across key contractual terms  
• Drive business development efforts with wallets (e.g. Apple Pay) and payments networks in the US
• Foster, negotiate and execute joint initiatives to launch new and improve existing products and services to benefit Toast’s customers
• Establish strong relationships with key decision makers at partner organizations; articulate the Toast value proposition, gain an understanding of partner goals and craft mutually beneficial strategies
• Work cross-functionally with internal stakeholders (such as product, engineering, legal, compliance, program management and partner operations) on the design and execution of partnership strategies 

Do you have the right ingredients*? (Requirements)

• 10+ years of business development and/or partner management experience, preferably working at or with Fintechs serving the enterprise space (bonus for merchant negotiation experience)
• 4+ years of payments industry experience, preferably with Fintechs, acquirers or payments networks
• A proven track record of working effectively in a product and customer first technology company with rapid change and growth 
• Strong negotiation skills, direct experience with (and enjoyment of) complex contractual negotiations  
• Prioritization and the ability to navigate competing demands and complex problems

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

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