Procurement Coordinator

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

About the Role:

TrueML is seeking a detail-oriented and proactive Procurement Coordinator to join our growing team. This role is vital in supporting the smooth and efficient operation of our procurement function. You will play a key role in managing administrative tasks, coordinating processes, and ensuring our vendor relationships and contracts are well-maintained. This is a remote position, requiring residency within the San Jose, Costa Rica metropolitan area.

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

• Assist with the end-to-end vendor setup process, ensuring all necessary documentation and system entries are completed accurately.
• Support vendor audit activities by collecting required information, organizing documentation, and coordinating with internal teams and vendors.
• Maintain and update procurement process documentation and workflows within our systems.
• Manage and meticulously maintain the central vendor contract repository, tracking key contract milestones such as renewal dates, expiration dates, and other critical terms.
• Proactively communicate with internal stakeholders across various departments to provide status updates, request information, and send reminders to ensure timely completion of procurement-related tasks.
• Assist the procurement team with generating reports on vendor activity, contract status, and other relevant metrics.
• Provide general administrative and clerical support to the procurement team as needed.

• Residency: Must currently reside in the San Jose, Costa Rica metropolitan area.
• Organization: Exceptional organizational skills with a keen eye for detail.
• Communication: Strong written and verbal communication skills in English. Ability to communicate clearly and professionally with internal stakeholders and external vendors.
• Tech Savvy: Proficiency with standard office software (e.g., Google Workspace, Microsoft Office Suite). Experience with procurement or contract management software is a plus.
• Time Management: Proven ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a remote work environment.
• Proactiveness: A self-starter attitude with the ability to work independently and anticipate team needs.
• Experience: Previous experience in an administrative, support, or coordination role is highly preferred. Experience within a procurement, finance, or legal support function is advantageous but not mandatory.
• Education: High school diploma or equivalent required. An Associate's or Bachelor's degree in Business Administration or a related field is a plus.

Only available to candidates currently located in San Jose, Costa Rica at this time.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.