Accounting Operations Analyst

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.

As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.

We are looking for a detail-oriented and driven individual to join our growing Finance team. Reporting to our Senior Accountant, the Accounting Operations Analyst will support day-to-day accounting processes, ensure accuracy of financial data, and own the collections process and accounts payable function. This individual will also work cross functionally with Finance, Sales, Legal, and Customer Success to ensure a smooth order-to-cash function and support improvements across billing, reporting, and revenue recognition workflows. The Accounting Operations Analyst must be a self-starter with keen attention to detail and an eagerness to learn and contribute to a fast-growing company. A strong understanding of Generally Accepted Account Principles (US GAAP) is required.

• Assist in and own areas of the monthly and quarterly accounting close process and deliverables (i.e. journal entries, account reconciliations, flux analysis, etc.)
• Support the order-to-cash function, including non-standard contract review, tracking terms and conditions, creating/processing order forms as needed, and scaling the order to cash function to align with topline growth
• Assist with account provisioning and customer subscription management to ensure accurate billing and revenue reporting
• Own the end-to-end accounts receivable process, including proactive customer outreach to maintain a healthy AR aging, and work closely with the Finance and Accounting teams to develop robust forecasting
• Develop and manage customer facing billing communications that will be used to resolve billing inquiries, disputes, and escalations promptly
• Manage the accounts payable function through vendor invoice processing, managing internal approvals, and maintaining relationships with vendors
• Maintain our expense management platform (Navan) by reviewing employee expense reports and ensuring proper expense categorization and adherence to internal policies
• Scale the accounting function, including the development of accounting policies, accounting systems, and process improvements to support growth and achieve efficiency
• Other ad-hoc tasks, as directed by management (i.e. topline reporting, analysis of financial metrics, cross functional trainings, etc.)

• Degree in Accounting, Finance, or related fields; Chartered Accountant or CPA preferred
• 3+ years of relevant professional experience in a public accounting firm or a high growth software company
• Knowledge of U.S. GAAP and ASC 606
• Strong verbal and written communication skills, with experience collaborating with US-based stakeholders
• Experience in SaaS industry strongly preferred
• Experience with financial applications such as Salesforce, Bill.com, Chargebee, Navan, QuickBooks or ERP systems strongly preferred
• Experience working in Microsoft Office, Google Docs, Google Sheets, and Google Slides; advanced Excel skills and the ability to handle large datasets is a must
• Experience with automation tools and AI-driven solutions a plus
• Highly motivated self-starter, who is passionate about continuous improvements
• High attention to detail with strong analytical and problem-solving skills
• Ability to manage tight deadlines, prioritize workloads, and achieve effective results in a fast-paced, dynamic, and often ambiguous environment; effective multi-tasking skills are vital

Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law.

Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: people@twingate.com