Staff Product Manager

About Understood

Understood is a nonprofit focused on shaping the world for difference. We raise awareness of the challenges and strengths of people who learn and think differently. Our resources help people navigate challenges, gain confidence, and find support and community so they can thrive. 

Having a shared commitment to our values is a key factor in any hire we make. We have five core values: 

1. Continuously learn.
2. Act with intention.
3. Champion difference.
4. Inspire change.
5. Grow together. 

Come be part of an organization with an entrepreneurial spirit that’s helping to shape the world for difference. Together, we can build a world where everyone can reach their full potential. 

To learn more about Understood, please visit: www.understood.org.

Who you are 

To advance Understood’s mission and to further our impact, we’re hiring a Staff Product Manager, reporting to our VP, Product. 

Millions of people, who learn and think differently or support someone who does, come to Understood.org to find accessible and trustworthy resources they know are grounded in clinical expertise and evidence. We are seeking an impassioned product leader to help those people more easily find what they need on their journey to thriving, as well as to help us create new valuable content and tools.

You already have a track record of driving positive consumer and business outcomes, partnering with engineers, product designers, data analysts, user researchers, product marketers, content writers. At Understood, your cross-functional group would be joined by our AI engineers and clinical experts, all of whom you would collaborate with to iteratively deliver effective and engaging product experiences. 

This is a hybrid role that requires a minimum of three (3) days a week in our NYC office, with a focus on Monday, Tuesday, and Thursday.

What you’ll do

• Partner with product leadership, stakeholders, research teams and field experts to develop and execute on a strategic roadmap for the Understood.org website 
• Create highly personalized experiences that tie together digital touchpoints for all Understood users across platforms and products
• Drive hypothesis-based and outcome-focused product development
• Conduct lean experiments that drive rapid iterations of the product to solve customer needs and drive business impact
• Manage day-to-day sprint activities such as story and ticket writing, spec definition, prioritization, and testing
• Be an advocate for our product, team, and values

Must-haves 

• 8+ years in product development, in an agile environment
• Track record of delivering quality consumer experiences that solve real user needs
• Experience setting strategic direction, guiding ideation, and launching new or meaningfully improved existing products
• You have delivered elegant and intuitive experiences across desktop, mobile, and app
• You always refer to quantitative and qualitative data in making product decisions and are comfortable with a variety of analytics and research tools & methods 
• You communicate clearly and collaborate effectively with your cross-functional partners and executives
• You’re a natural prioritizer, have great instincts when it comes to what matters, and have made tough but smart trade-offs. You know timelines matter, but delivering outcomes matters more.
• Committed to embodying and being a steward of our commitment to diversity, equity, inclusion, and belonging 

Nice-to-haves

• Experience with healthcare or wellbeing products
• Experience developing and launching new AI products

The base salary range for this role is minimum $170,000-$190,000 maximum, depending on years of experience and qualifications. We offer a comprehensive benefits package that supports wellness for our team members and their families. You can learn more about our benefits and offerings.

Understood.org does not sponsor applicants for work visas or legal permanent residence, including providing assistance with STEM OPT extensions.

Commitment to diversity, equity, and inclusion

Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work.

Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics.

For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org.

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