Administrative Assistant, Spinal Cord Unit

We’re making Maryland stronger!

With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition.  In total, our 141-bed facility welcomes over 3,000 patients every year. As the state’s largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.

I. General Summary

Under limited supervision, provides a variety of administrative services to an organizational unit requiring a thorough knowledge of departmental practices and procedures. Prepares documents and various materials, responds to straight forward correspondence and telephone inquiries, maintains filing systems, and prepares basic to moderately complex statistical data.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Responds to internal and external telephone calls, inquiries and visitors following established departmental procedures. Initiates or responds to correspondence and memoranda. Serves as administrative liaison internally and outside the organization regarding issues affecting departmental activities.

II. Education and Experience

• High School Diploma or equivalent (GED) is required.
• Three years of general clerical and/or administrative experience is required

IV. Knowledge, Skills and Abilities

• PC literate with proficiency in Microsoft Office Suite and Internet. Excellent typing and data entry skills are required. Proficient transcription skills may be required.
• Highly effective verbal, written and interpersonal skills to communicate effectively with medical staff, colleagues, patients and/or visitors to establish working relationships that foster quality customer service. Familiarity with medical terminology is preferred in some units/departmental areas.
• Knowledge and ability to understand procedures, practices and policies in the assigned departmental unit and Medical Center.
• Excellent filing and organization skills with ability to prioritize own work.
• Ability to maintain confidentiality, work under pressure, handle multiple tasks and meet related deadlines.

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $17.68-$22.6
Other Compensation (if applicable): n/a
Review the 2024-2025 UMMS Benefits Guide