Development Coordinator

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

General Summary

Under supervision of the Sr. Director of Gift Planning and Development Operations, the Development Coordinator (DC) will receive, process, and receipt all gift information for contributors to UMMS FoundationIn addition, the DC will coordinate and make physical changes to donor database [Blackbaud Raiser’s Edge for WindowsÔ] and manage the way data is entered for prospects and contributors to the University of Maryland Medical System (UMMS) and its subsidiaries.

Principle Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Manages gift entry procedure and process daily gift batches in a timely and accurate fashion as to adhere to the department’s 48-hour turnaround receipting/acknowledgement policy. Gift transactions may include but are not limited to cash, check, credit card, stock transactions, matching gift transactions, in-kind gifts, and payroll deductions. Analyzes each gift and documentation and if needed, researches missing and/or additional information for clarification.
2. Coordinates and produces acknowledgments of gifts and gift receipts in accordance with Internal Revenue Service requirements.   Prepare bank deposit and ensure funds are deposited into bank account daily.
   • Assists with answering phones for UMMS Foundation, referring callers to appropriate teams and helps answer questions regarding special events and meetings.
3. Enters pledges and pledge payments in an accurate and timely manner into database system. Oversees the production of annual giving and pledge statements. Maintains system of matching gift company documentation and matches in-progress. Oversees all automated giving processes. Maintains a tickler file for recurring credit card gifts. Scans and electronically files incoming donations to assist with maintaining source documentation.
4. Makes demographic changes to donor profiles as needed. Serves as point of contact for Foundation Office. Directs donor inquiries with a high level of accuracy, confidentiality and care. Serves as a liaison across departments. Manages process for handling declined credit cards, chargebacks, etc. following established standards, protocols and/or policies.
5. Assists with events and/or staff as needed.
6. Adheres to appropriate philanthropy and development protocol when working with administrators, contributors and volunteers of UMMS.
7. Handles other duties as assigned.

Knowledge, Skills and Abilities

1. Excellent written and verbal communication skills required, including courtesy, resourcefulness and efficiency.
2. Strong computer skills; proficiency in Microsoft Office and at least two years’ experience working directly with Raiser's Edge fundraising software package is strongly preferred.
3. Maintains a high level of confidentiality and exercises good security protocols to protect donors’ personal and financial information
4. Demonstrated ability to work collegially in complex systems is required.
5. Excellent customer service skills and attention to detail.

• Bachelor’s Degree is required, or an equivalent combination of education and experience in development, gift processing and fund management, financial accounting, and/or other aspects of fundraising.

Salary Range: $54,371-$76,107  

All your information will be kept confidential according to EEO guidelines.