Payment Posting Specialist

Over the last 50 years, Rehab Associates of Central Virginia has been the area’s outpatient physical therapy clinic, focusing on putting our patients’ needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome. Our sixteen clinics offer specialty programs and are proud to be a National PT Practice of the Year. We are consistently recognized nationally for Outcomes in Excellence.

• Competitive compensation
• Excellent benefits package including 401k Matching, health, dental, and generous paid time off
• Structured Training Provided 
• Multiple opportunities for professional development, specialization, and leadership
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

The Payment Posting Specialist effectively and accurately posts all insurance payments while ensuring all claims are paid as they should be. This individual also serves as a point of contact for insurance payment questions or concerns for other staff members.

• Understand insurance and stay up to date on the typical payment models of various plans, as it is ever changing.
• Ensure that all EFTs are posted as quickly as possible.
• Ensure that all EFTs and virtual credit card payments are processed and posted.
• At the month-end, ensure all payments have been appropriately applied.
• Identify patterns of inaccurate payment amounts, retractions, denials, etc.
• Answer the phone in a friendly manner and assist coworkers and patients who leave voicemail in a timely fashion.
• Work closely with other members of the billing team.  This position will work closely with the Billing Supervisor and Insurance Specialists.

• High school graduate or equivalent
• Excellent in-person and phone customer service
• Close attention to detail
• Great time management and organizational skills 
• Team player attitude and energetic with a focus on excellent customer service

At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices and with our physician partners to:

• Improve the quality of life of every patient we treat.
• Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
• Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
• Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
• Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.