Project Manager

At Voluware, we are passionate about software as a SERVICE. Our customers love us and send us thank you cards. We are unconventional engineers. We are committed not only to improving but transforming healthcare. 

If you want to board a rocketship, work hard, play hard, and have more awesome opportunities for your career, then we want to hear from you. 

Voluware’s VALER® is a cloud-based application automating health care revenue operations and providing connectivity solutions among health care insurers and providers.  

Voluware is looking for a talented project manager who will enjoy directly interfacing with customers and channeling their creative energies to solve real world problems. 

Position Overview:

As a project manager at Valer Health, you will be responsible for managing and delivering a range of healthcare-related software projects from inception to completion. You will work directly with Engineering and Customers to ensure that project goals are met on time, within budget, and to the highest quality standards.

Responsibilities:

• Project planning and execution: lead the planning, execution, and delivery of software projects ensuring all deliverables meet customer requirements and company standards
• Customer Engagement: Act as the primary point of contact for customers throughout the project lifecycle, maintaining strong relationships and providing regular status updates
• Scope and Resource Management: Understand the scope of the project and make sure project stays within scope while highlighting goals and deliverables and managing resources effectively to meet these goals. Track and manage timeline and risks.
• Risk Management: Identify potential project risks and develop mitigation strategies to ensure the successful delivery of the project
• Quality Assurance: Ensure the project deliverables meet both internal quality standards and customer expectations
• Documentation and Reporting: Maintain up to date project documentation including plans, schedules, risk logs, and meeting notes. Provide clear and concise project status reports to stakeholders
• Continuous Improvement: Evaluate project outcomes to identify areas for improvement and processes, tools, and communication for future project

What Success Looks Like:

• In your first 30 days, you will complete onboarding and compliance training, attend company overview and demo sessions, gain access to all project management tools, and shadow internal and external meetings to understand workflows.
• In your first 60 days, you will build strong relationships with the Valer team, actively contribute to ongoing projects, and take on small tasks to deepen your understanding of company operations.
• In your first 90 days, you will take full ownership of 1-2 smaller projects, demonstrating leadership and driving key initiatives forward.

Basic Requirements:

• High School Diploma with at least two years’ experience; Bachelor's Degree preferred
• 1-2 years of prior experience within a Saas preferred
• Experience with Windows, Microsoft Office Suite, Internet Browsers, Confluence, Slack and Jira
• Familiarity with integration of healthcare systems (EHR/EMR, Billing Systems, etc.)

Preferred Requirements:

• Flexibility in hours
• Excellent Customer Service
• Attention to detail
• Escalates issues when appropriate
• Proficiency in project management tools (Jira, Confluence, etc.)
• Strong problem-solving skills and the ability to manage multiple projects concurrently
• Excellent communication and interpersonal skills to manage multiple projects concurrently

Job Type: Full-time 
Salary Range: $60,000-75,000 
Working hours: 9-5pm PST (Must be willing to work PST time zone)  

Benefits include: 

• 401K 

• Health Insurance 

• Dental Insurance 

• Vision Insurance 

• Paid time off 

• Remote flexibility