EDI Coordinator

JOB SUMMARY

As Vision Benefits of America (VBA) continues to enjoy unprecedented growth, we have a business need to expand internal resources to receive and process customer enrollment data files and ensure quality control of customer data. You will resolve enrollment issues and provide EDI and file submission guidance.  The ability to multi-task is necessary for this role.

ESSENTIAL JOB FUNCTIONS

·        Validate and process EDI and proprietary enrollment files

·        Review system reports to identify and resolve enrollment issues and ensure quality control of incoming customer data

·        Collaborate within the EDI Management Department to monitor, review, and resolve enrollment file issues

·        Represent VBA as a key contact for brokers and clients’ administrators resolving enrollment issues via email and telephone during standard business hours

·        Perform activities and functions of related lower-level personnel as assigned or required

*The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of this position.

WORK ENVIRONMENT/PHYSICAL DEMANDS

·        This is a remote position within the Pittsburgh, PA area.  In-office work may occur occasionally based on business need.

·        Overtime may be required or limits on time off may be implemented during busy times of the year.

·        Use of a personal mobile device for multi-factor authentication by methods that may include text message, telephone call, or approved app is required.

Work is performed in a home office environment and may require:

·        occasionally lifting 0 – 20 pounds.

·        Prolonged periods sitting at a desk and working on a computer.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

QUALIFICATIONS

EDUCATION: Associate’s degree or equivalent experience in a related field; Bachelor’s degree in Business Administration, Information Systems, or related field is preferred

EXPERIENCE: at least one (1) year of full-time experience in administration of employee group benefits or human resources. EDI or enrollment file processing experience preferred.

OTHER: Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

KNOWLEDGE, SKILLS AND ABILITIES

·        Extensive knowledge of MS Excel

·        Considerable knowledge of MS Office Suite – Word, Outlook, and Teams

·        Basic knowledge of HIPAA regulations

·        Basic knowledge of EDI requirements

·        Exhibits superior customer care

·        Strong analytical, problem solving and research skills

·        Effective communication skills, able to articulate thoughts clearly and concisely

·        Ability to work independently and cooperatively with a team

·        Effective organizational and time management skills

Full-time, permanent VBA employees receive a comprehensive benefit package including: