US Consignment Lead (mat leave cover)

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

Vestiaire Collective is looking for a temporary maternity leave coverage for US Consignment Lead and is expected to start in May and last for 5 months.

• The role of the US Consignment Lead is to grow Vestiaire Collective’s VIP Consignment business in the region by redefining the service and its target audience, building and growing teams of account managers and business developers. The ideal candidate will have previous experience shaping a new clienteling service in secondhand fashion, recruiting and managing teams of sales and account managers. Previous experience in the fashion industry and understanding of fashion clients is a must.

• Team management: Manage a team of performance-oriented key account managers and coach existing teams into developing a strong client roster and quality consignment business, with a strong sales and clienteling acumen to reach (and exceed) target KPIs
• Business development: Build customer acquisition strategy to call, meet and make initial contact with target prospects and onboard as new clients to meet monthly goals  
• Account Management: You are responsible for managing top VIP clients  through sales and relationship management as needed, including day to day support and troubleshooting  
• Revenue Generation: Drive onsite campaigns, maximize GMV, optimize your stock intake and manage sell-thru rates by analyzing sales performance data, while always maintaining a strong product selection  
• Operations: Working closely with the Brooklyn operations team to manage a strong consignment logistics, operations flow and priorities. Manage volume and problem-solve on ways to address busy periods. 
• Partnerships : Identify opportunities and develop value added partnerships to grow the business and bring on new sellers   
• Global teamwork: Partner with other cross-functional teams on structuring and executing operational and strategic initiatives.

• You have at least 7 years of experience with both business and sales/clienteling teams within the fashion resale industry
• You have experience building and coaching sales and performance-oriented teams
• You understand the complexity of a consignment business from both a business and a clienteling perspectiveYou are data driven and have a strong understanding of key retail and e-commerce dynamics  
• Proactive, you are comfortable working in a fast-paced and ever-changing environment.  
• You are customer focused and excited to build new customer experiences   
• You are a self-starter, detail-oriented and customer-focused, with the ability to attract talents and lead teams of various backgrounds.  
• Experience in the fashion resale market is strongly preferred.

What we offer 🎁

A meaningful job with an impact on the way people consume fashion and promote sustainability

The opportunity to do career-defining work in a fast-growing French-born scale up

The possibility to work as part of a globally diverse team with more than 50 nationalities 

Two days to help Project - reinforcing your activist journey and volunteer for an association

Significant investment in your learning and growth

Competitive compensation and benefits package

As full member of our entrepreneurial project, you will be eligible to free shares

Vestiaire Collective is an equal opportunities employer.