Senior Product Manager, Credential Management Dashboard

VGS is the world's leader in payment tokenization.  Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.  We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. 

VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.

We are looking for a product leader who is passionate about building great B2B product experiences and can define the future vision of VGS’s Credential Management Dashboard. In this role, you’ll work across the company to understand users, product, and business needs to define new capabilities in the Dashboard that will support ever-growing merchant use cases. You will lead our nascent but strategically critical efforts to build early-stage products into the Dashboard. We seek a strong UX-minded and highly resourceful PM to rapidly build and iterate solutions to help users receive best-in-class products. This team looks to maintain a high-quality experience for all VGS products and continuously evolve that vision. In this role, you will be part of VGS’s Product and Design team.

• Product Strategy: Define product technical requirements, prioritize features, and create product roadmaps to align with business objectives and customer needs. Being able to work with Major network partners and the payment gateway enablers
• Product Design: Partner with UX Designers and Front-End Engineers to develop high-fidelity experiences. Engage with clients to identify key challenges, prioritize, and build engaging solutions through the UI. 
• API Development: Define API interfaces, and functional requirements, and create detailed feature specifications for development teams.
• Cross-Functional Collaboration: Lead cross-functional teams (Engineering, UX, Testing, Project Management, Legal, Security, etc.) to deliver against the product roadmap.
• Launch and Support: Own launch-related activities, including customer onboarding, integration support, creating implementation guides, and training.
• Creative and curious product thinkers who can think out of the box to build user-facing product experiences that are on the cutting edge of the payments industry
• Customer Engagement: Create effective customer presentations and work with engineering on API documentation to support customer integrations.
• Performance Analysis: Define and track KPIs and analytics to report product performance, inform decision-making, and guide future roadmap.
• Stakeholder Communication: Communicate new features and roadmaps to various stakeholders and provide updates to management.

• Experience: 7+ years of experience in digital product development, product management, or related functions, focusing on launching new initiatives.
• Technical Expertise: Strong focus on user experiences, from front-end UI through developer docs and technical integrations.
• Business Acumen: Strong business acumen with the ability to develop features and user interfaces that drive excellent customer experience, strong value proposition, and scale.
• Leadership: Detail-oriented, problem-solver, metrics-focused, and results-driven, with the ability to lead operational execution.
• Collaboration: Highly proactive, customer-focused, agile mindset, and comfortable dealing with ambiguity in a fast-paced environment.
• Technical Background: Technical background and strong technical competence with the ability to read technical specifications and engage in technical tradeoff discussions.

• Domain knowledge in financial products, particularly payment acceptance, financial systems, digital wallets, and money movement rails
• Experience working on B2B or B2B2C products and directly engaging with customers
• Experience working on data-heavy products
• Experience working with GTM teams to bring new products to market

• Contribute to the growth of a leading provider of payment-related services.
• Work with a talented and collaborative team of professionals.
• Drive innovation and improve the customer experience.

What you get from us...

• Flexible work hours and flexible PTO

• Competitive health benefits

• VGS stock options

• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)

• Life & disability insurance

• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)

• Global parental leave program

• Employee Assistance Program

• Home Internet reimbursement

• New hire home office set up allowance

• Professional learning reimbursement

At VGS, we have a remote-first philosophy, which is that employees should have a comfortable work-life balance. We value great talent, and we strive to provide the best experience for our candidates. VGS appreciates your candidacy.

We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

VGS will not be able to provide any kind of employment sponsorship at this time.

While this position is remote, we are currently only hiring in the following states...

Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Michigan, Minnesota, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia and Washington