Payments Specialist - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What we’re after…

Essential

• Minimum of 2 years’ Payments or Back Office experience
• Knowledge of domestic and international payment guidelines, scheme rules, and regulatory framework
• Understanding of reconciliation processes and statement reporting
• Working knowledge of AML procedures

Desirable

• Able to communicate and present information effectively to colleagues and management
• Focused on sharing, participating, and contributing to the whole team’s efforts
• Proficient knowledge of Word, Excel, PowerPoint, and Visio desired

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
Associate: Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications
Associate: 2 or more years of work experience

What we expect of you, day to day.
•Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real-time payment schemes, in line with the agreed cut-offs for JIT
•Manage the correct allocation of incoming liquidity within agreed time scales
•Investigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
•Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible and minimize service/client impact
•Develop an in-depth understanding of the payment platform and our global network of Payment Partners
•Actively seek to improve processes, workflows, and tooling
•Support the identification, management, and resolution of service-affecting incidents
•Manage your time effectively to ensure all critical tasks are completed and deadlines achieved
•Collaborate with Compliance to ensure payments are not delayed and cut-off times are achieved
•Collaborate with Treasury to support the daily liquidity management process

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.