Fulfillment Specialist

About the Position 

We are seeking a dedicated and detail-oriented Fulfillment Specialist to join our dynamic team at a leading cybersecurity software company warehouse. As a Fulfillment Specialist, you will play a crucial role in ensuring the timely and accurate processing of orders, managing inventory, and maintaining a smooth workflow within the warehouse environment. Your exceptional organizational skills, attention to detail, and dedication to customer satisfaction will contribute to the overall success of our operations.

Joining our team as a Fulfillment Specialist offers an exciting opportunity to contribute to the success of a leading cybersecurity software company. Your role in ensuring efficient order processing, inventory management, and overall warehouse operations will directly impact our customers' satisfaction and the growth of our business. If you are diligent, organized, and thrive in a fast-paced environment, we welcome your application.

• Prior experience using UPS, DHL, FedEx and LTL shipping software.
• Prior experience shipping domestic and international.
• Prior experience completing long form international customs paperwork for freight forwarders, AES filings, Commercial Invoices or as required per SOP.
• Have general computer knowledge with MS Office software suites (Exel, Word, Outlook).
• Knowledge of NetSuite a plus.
• Accurate pulling and packing of individual RMA and restocking orders, giving priority where appropriate.
• Inventory transactions/transfers experience using handheld devices to insure inventory levels are accurately reflected.
• Experience with physical inventory confirmation, cycle counting and adjustments of inventories.
• Must facilitate inter-departmental and external communication to assure quality of time sensitive issues and priorities.
• Assist in loading and unloading of trucks and assist coworkers when vital, following directions when required.
• Must be organized and willing to do general warehouse cleaning as required.
• Must be willing to work weekends and/or overtime when required.
• Able to lift 50 lbs. consistently.
• Attention to detail in all aspects of fulfillment and order picking/processing
• Able to arrive to work on time with high level of dependability and reliability

• High school diploma or equivalent (GED)
• 1 to 2 years of relevant experience and/or training, or equivalent combination of education and experience

• This is an in-person warehouse position.
• Required to lift up to 50lbs (max), 5 to 20lbs consistently.
• Must be willing to work weekends and/or overtime if required
• Regularly required to sit, stand, bend, reach and move about the facility

Compensation

The base salary range for this position is $24.00 - $28.00 per hour, exclusive of benefits. This position is also eligible for a bonus of 5% of the base salary. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. 

U.S. Benefits

·       Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two.

·       Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance

·       Healthcare FSA

·       FSA with employer contribution

·       13 holidays, including a floating holiday, Juneteenth, and your birthday

·       15 days of paid annual leave

·       9 days of paid sick time

·       Paid parental leave

·       401(k) with employer match

Other Perks

·       Education assistance program

·       Dependent Care FSA match

·       Adoption assistance

·       Fertility care support

·       Backup care for family and pets

·       A growing network of employee resource groups

·       Employee referral program

·       Virtual boot camp

·       Employee Assistance Program