Philanthropy and Trusts Team Co-ordinator

Philanthropy and Trusts Team Co-ordinator

Contract Type: Permanent, 35 hours per week, Full time

Salary: £27,697.00 - £29,063.00 per year with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.  

About WaterAid

Want to use your organisation and administration skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? 

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. 

Join WaterAid as Philanthropy and Trusts Team Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.  

About the Team

It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality. 

About the Role 

As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day-to-day activities, including the management of our CRM system and working on special projects to support our strategy.  

You’ll:  

• Lead the team’s administrative support, helping us to keep running efficiently and effectively.    
• Manage the income and expenditure monitoring processes, and play a significant role in the team's yearly business planning. 

• Support the development of proposals and reports on WaterAid’s work 
• Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including  but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations. 

To be successful, you’ll need:  

• Excellent organisation and time management skills 

• A positive and can-do attitude 

• Experience working collaboratively and building effective working relationships 
• Experience of producing high quality communications for team members with ability to tailor for varied audiences;  
• Demonstrable accuracy and attention to detail  
• Ability to organise and maintain information storage systems
• Experience of streamlining processes for business efficiency

View full job description here

How to Apply: Click ‘Apply’ to complete the pre-screening questions listed below and upload your CV. 

1. Explain the relevant administrative experience you have?
2. Describe your experience of and ability to use a Customer Relationship Management (CRM) database and how you ensure data quality.
3. Describe briefly your methodical approach to planning and delivering against a varied workload, managing competing priorities under your own initiative and to strict deadline

Closing date: Applications will close 12:00pm UK time on 16 March 2025. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
•  Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.     

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.