Investigations Manager, Physical Security

You will report to our Head of Security Operations Center and be based out of Phoenix, AZ.

You will:

• Manage physical security investigations, including incidents (on-road events, workplace violence) and consistent application of procedures/protocols.
• Manage vendor investigators: provide guidance, ensure quality/consistency/legal compliance, monitor performance.
• Ensure legal compliance with Waymo policies, data privacy standards, and police report filing requirements.
• Utilize the investigative case management platform to track investigation status, identify crime trends, and generate reports.
• Conduct quality control reviews of case packages delivered to law enforcement.
• Develop/maintain standardized workflows, processes, and training materials.

You have:

• Minimum of 5 years as a POST-certified law enforcement officer.
• Experience managing vendor relationships and contracts.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Google Workspace and investigative case management platforms.

We prefer:

• Relevant certifications, leading with Professional Certified Investigator (PCI), followed by Certified Protection Professional (CPP)
• One (1) year of security vendor management experience.
• Previous employment with Phoenix PD, Los Angeles PD, or San Francisco PD.
• Bachelor's degree in a relevant field.

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