Sales & Onboarding Training Associate

About us:

How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started. 

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us. 

About the team:

At Web Summit, our people are at the centre of everything we do. So it makes sense that our People Operations team (HR, Internal Comms, Recruitment, Environment & L&D) are focused on supporting them by championing a diverse culture, nurturing learning and development, and finding the brightest minds to join us from around the world!

We attract world-class talent; develop and execute numerous projects to improve processes like onboarding, learning, and development; provide strong administrative support to the rest of the business; and just add fun to our working lives!

We are now looking for a Sales & Onboarding Training Associate to join the team and be influential in supporting our staff with L&D in multiple global regions.

• This role is 70% Sales training and 30% New Hire Onboarding training.

• You will educate on all elements of selling, ie. how to open a call, develop the need, propose a solution, close, handle objections, upsell and cross sell. Also how to deal with inbound and outbound calls, lead generation, proposal writing, forecasting, managing pipeline, call shadowing, call roleplays, and aiding in performance management where applicable.
• You will listen regularly to sales calls and see where blind spots exist and give insight on how to accelerate their calls and shorten their sales cycles. 
• You will do group sales roleplays to encourage learning. 
• You will deliver the induction Sales Training for all new hires who are joining in a sales capacity. 
• You will work closely with our Sales Managers to give value add where needed to aid sellers on how to manage and progress their targets.

• You will deliver a warm and enthusiastic onboarding experience to New Hires.
• You will learn our company and products quickly to teach this.
• You will ensure all material is kept up to date and relevant as the business changes and evolves.
• You will own all New Hire class administration and manage the internal Buddy program.

• 3+ years in a front-facing Learning & Development trainer role.
• You have sales training experience. You have experience of targets yourself and of closing modest to high value sales deals, engaging with Startups, to SMB to large Enterprise.
• You have run in-house New Hire onboarding.
• You are passionate about developing others and a love of Learning & Development.
• You are a self-starter with lots of initiative and creativity.
• You have a proven strong experience in stakeholder management.
• You are a strong team player with excellent communication skills.
• You are fluent in English and Portuguese, both written and verbal.
• You have excellent time management skills.
• You are proficient in Google Slides, Google Mail & Google Sheets.
• You have the ability and desire to travel as per business requirements.

Benefits and perks:

- Hybrid-working model open to all employees.

- Fully subsidised healthcare, dental, employee assistance programme (EAP) and more.

- Pension contribution up to 6%(Irish based only)

- A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.

- Company laptop, generous annual leave and flexible working arrangements.

- Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.

- Annual company get-togethers, charity days, and monthly wellbeing talks.

- Wellness subsidy issued to all employees of €1000 per year

At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.