Sales Support Administrator (12m FTC)

Come and join the leading #avoexperts 🥑

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We’re looking for a Sales Administrator to join our team in Kings Hill, West Malling (This is a 12- month fixed-term contract, with the potential to extend)

We are seeking a detail-oriented and proactive Logistics & Import/Export Coordinator to join our dynamic team. This role is crucial in ensuring the smooth movement of goods through the supply chain by coordinating shipping activities, managing import/export documentation, liaising with regulatory bodies, and supporting internal teams with logistics and sales-related processes.

Responsibilities include:

• Monitor and track containers and shipping vessels; update internal systems with port arrival details.
• Review and verify import/export documentation to ensure compliance with UK and EU regulations.
• Liaise with customs agents, DEFRA, and other relevant authorities to facilitate smooth clearance of imports.
• Maintain a strong understanding of documentary and regulatory requirements for UK & EU trade.
• Handle communication with shipping lines regarding claims and logistical updates (advantageous).
• Process invoices and reference relevant shipment and documentation details.
• Communicate with suppliers to resolve documentation discrepancies or import-related issues.
• Provide additional administrative and sales support as needed.

• Experience in logistics, supply chain, or import/export operations.
• Understanding of UK and EU import/export regulations and documentation.
• Strong communication and coordination skills, especially with external stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Working experience of Prophet system

Desirable

• Experience dealing with customs authorities and regulatory agencies is highly desirable.
• Background in international trade, supply chain management, or a related field.
• Experience working with DEFRA and customs clearance procedures.
• Familiarity with shipping line communications and claims is a plus.
• Microsoft D365 would be advantageous

• Competitive salary.
• Hybrid working on a Friday.
• 25 days holiday, plus bank holidays.
• A welcoming, modern office with fresh fruit, bean-to-cup coffee, freshly squeezed orange juice & avocado ice-cream.
• Free on-site parking.
• Company pension scheme with life insurance cover.
• Employee Assistance Plan with Medicash.
• Christmas hampers & a Christmas party.
• Sausage roll Thursday & pizza lunch days.

Please note that this position does not have a specific closing date. We encourage you to apply as soon as possible as we will be reviewing applications on a rolling basis and the advert may be removed at any time.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.