Sales Support Administrator

Come and join the leading #avoexperts 🥑

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We’re looking for a Sales Support Administrator to join our team in, Kings Hill, West Malling.

As a Sales Support Administrator at Westfalia Fruit, you'll be a vital part of our team, collaborating closely with Warehouse, Procurement, Sales Support, and Commercial departments. You'll ensure seamless operations by accurately entering and managing crucial data, facilitating clear communication, and proactively resolving challenges. Join our dynamic team and make a real impact on our business success.

This is a full-time, permanent role. Please note that this position may require weekend work on a rotational basis.

Responsibilities include:

• Track and monitor container/vessel movements, updating system with arrival times at ports.
• Verify container weights, arrange load lightening as required.
• Communicate vessel arrival/delay information to relevant departments.
• Coordinate and manage transport logistics from port to warehouse and between sites.
• Update daily ETAs for warehouses and third-party sites.
• Manage and report on transport delivery claims.
• Liaise with suppliers, customers, and internal departments on delivery-related issues.
• Conduct market analysis of container haulage rates.

• Prior experience in the FMCG industry, ideally within a sales support administrative or logistic role.
• Effective communication skills, both written and verbal, with the ability to collaborate across teams.
• An analytical and problem-solving mindset, to identify challenges and implement productive solutions.
• Strong organisational and time-management skills with the ability to manage multiple priorities and deadlines.
• Ability to adapt and thrive in a fast-paced, dynamic environment.

Desirable

• Knowledge of the Fresh Produce Industry would be advantageous.
• Proficiency in Microsoft Excel would be desirable.  
• Prophet system experience.

• Hybrid working.
• 23 days holiday, plus bank holidays.
• State of the art office with fresh fruit, bean-to-cup coffee, freshly squeezed orange juice & avocado ice-cream.
• Free on-site parking.
• Company pension scheme with life insurance cover.
• Employee Assistance Plan with Medicash.
• Christmas hampers & a Christmas party.
• Sausage roll Thursday & pizza lunch days.

Please note that this position does not have a specific closing date. We encourage you to apply as soon as possible as we will be reviewing applications on a rolling basis and the advert may be removed at any time.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.