Resort Experience Host

Pay rate: $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

$1,000 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Are you passionate about creating memorable experiences for both adults and children? Join our team where you'll be responsible for curating engaging activities and ensuring guests have an unforgettable stay.

As a Resort Experience Host, you will: 

• Conduct a diverse range of activities for both adults and children
• Organize activity programs, special events, and guest trips
• Actively participate in all special events to elevate guest experiences
• Propose and develop ongoing activity ideas to enrich guest stays
• Maintain a detailed daily log and track guest participation
• Manage monetary transactions and uphold accounting procedures
• Perform other tasks related to Activities Dept., including clerical/administrative duties
• Utilize computer skills for equipment check-outs to resort guests
• Enforce safety regulations and guidelines for guest welfare
• Keep the Activities Center and surrounding areas clean and organized
• Assist in inventory management as needed

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Strong interpersonal skills to collaborate effectively with others
• High energy, enthusiasm, and dedication to the role
• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be able to work weekends and holidays as needed
• Must have a valid driver’s license to drive company golf carts
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.