Senior Account Manager

The role

We are looking to hire a Senior Account Manager to join our Sales team in New York or LA.

Base salary range - $82,800 - $90,000 + uncapped commission structure

Working at WGSN

Together, we create tomorrow

Embark on an exciting career with WGSN, where we offer dynamic opportunities for growth and development in a fast-paced, results-driven environment. We are looking for talented Sales and Account Management professionals to join our team and help drive success by delivering WGSN’s trusted insights to our global clients.

As part of our team, you'll work with a diverse group of experts—from trend forecasters and data analysts to designers and content creators—all united by a common goal: to shape the future of design and innovation. You’ll be at the forefront, helping clients navigate trends across industries like consumer tech, beauty, fashion, interiors, and lifestyle, empowering them to create outstanding products.

At WGSN, we believe in the power of consumer and design forecasts to transform businesses. If you have a passion for building strong client relationships, driving sales growth, and providing tailored solutions that create lasting impact, we want to hear from you.

Join us at WGSN and take your career in Sales and Account Management to the next level while contributing to the creation of tomorrow's ground-breaking products and services.

More about the role

We’re looking for a motivated Senior Account Manager to join our high-performing Sales Account Management team in New York or LA. This is a fantastic opportunity to take your career to the next level while driving growth and strengthening relationships with key existing clients.

In this role, you will be fully embedded within your customer teams, acting as a trusted partner to help them expand their business. Your primary focus will be renewing subscription contracts, growing accounts across our diverse product offerings, and identifying strategic opportunities to drive revenue.

As a Senior Account Manager, you’ll be responsible for managing a portfolio of growth and strategic accounts, uncovering consultancy opportunities, and fostering long-term client relationships in North America. You’ll leverage your sales expertise to negotiate and close business deals while keeping a finger on the pulse of market conditions to stay ahead of the competition.

Using a consultative sales approach, you’ll design and execute tailored strategies to meet clients’ needs and contribute to achieving ambitious sales goals. Your ability to spot opportunities, prospect, build relationships, and drive results will make you a key player in the team’s success.

The team

Our Sales team is diverse, high-performing, and based across the US and we’re excited to welcome a new Senior Account Manager who will thrive in a collaborative, growth-focused environment. You’ll be joining a team that’s not only results-driven but also committed to supporting each other’s success—ensuring you have the resources, knowledge, and team spirit to excel in your role and grow in your career.

• Own the Sales Cycle: Take charge of managing annual contract renewals and uncovering new business opportunities within your assigned book of accounts. You’ll drive every stage of the sales process—qualifying prospects, delivering compelling presentations, negotiating contracts, navigating legal and procurement discussions, and closing deals to ensure client satisfaction and continued growth.
• Consistently Hit & Exceed Targets: Thrive in a fast-paced, target-driven environment by consistently meeting and exceeding monthly KPIs. Your performance will be directly tied to your ability to drive business results and achieve ambitious sales goals.
• Grow & Nurture Client Relationships: Manage a high-volume book of accounts, ensuring clients are continuously delighted with our services. Your ability to build and maintain strong relationships will be critical to securing renewals and expanding our footprint across multiple product offerings.
• Deliver High-Impact Presentations: Be the voice of WGSN as you pitch our value proposition to prospects across key industries including Fashion, Beauty, Food & Drink, Interiors, and Consumer Tech. Your ability to tailor presentations to different markets and demonstrate the unique benefits of our service will be key to closing deals and winning new business.
• Drive Strategic Partnerships: Take a consultative approach to account management by understanding client needs, identifying opportunities for growth, and positioning WGSN as a trusted partner that delivers measurable value.

• Proven Sales Expertise: Solid, demonstrable experience in sales or account management, selling to key decision-makers and negotiating contracts in an Outside Sales B2B environment. Experience with Fortune 500 companies is highly desirable.
• Track Record of Success: A demonstrable history of achieving or exceeding sales targets, particularly in a subscription-based product or service environment.
• Client Relationship Mastery: Expertise in developing and nurturing relationships with high-level executives, positioning yourself as a trusted advisor and driving business growth.
• Excellent Communication Skills: Strong ability to present and sell services through proposals, presentations, phone calls, and case studies. Your negotiation skills and ability to influence stakeholders will be essential to your success.
• Salesforce CRM Experience: Proficiency in using Salesforce (or similar CRM tools) to manage pipelines, track leads, and maintain client relationships. Experience with opportunity management and data-driven sales strategies is a plus.
• Results-Oriented: You excel in a KPI-driven, fast-paced environment, managing multiple accounts and priorities while keeping client satisfaction at the forefront.

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

 - Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days.  WGSN also observes the 12 Federal holidays.  We also offer 6 weeks of paid Parental Leave. 

- 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.   

- Medical, Dental and Vision plans through Aetna

- Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost

- Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Aetna medical plan.

More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our values 

We Are Everywhere

The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

We Are Future Focused

We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

We Are Rigorous

We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.

Our culture 

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

Inclusive workforce 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.  

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. 

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.