Communications Coordinator

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

The Communications Coordinator will play a key role in supporting Osler's Strategic Communications department with particular focus on public relations as the team works to continually enhance the brand and profile of Osler and its people. The individual in this role will assist with a variety of activities and strategic priorities across the strategic communications team, including but not limited to – copy editing, writing, proofreading, media reporting, communications dashboards, development of presentations and memos, stakeholder relations functions, and event and project planning.

Accountabilities:

• Support the planning, coordination and execution of internal and external events, projects and communications strategies that are driven and overseen by the Strategic Communications portfolio
• Develop, edit and proofread presentations, briefing notes, letters, memos and other communications products for various internal and external audiences with acute attention to detail, grammar, spelling etc.
• Develop media clippings for the organization's leaders and support the Strategic Communications team with measurement and evaluation of media stories and services
• Develop responses to confidential, challenging, and routine inquiries from external and internal stakeholders using tact and sensitivity
• Liaise with external organizations and stakeholders to coordinate and execute Strategic Communications priorities
• Conduct secondary research and engagement with external partners and experts to obtain information and tools to support project activities
• Collect data and perform analysis to support evaluation as part of strategic communications reporting activity to help inform decision-making
• Assist with planning and executing events (virtual or in-person) as required
• Perform some administrative functions to support the team and its leaders, requiring the use of independent judgment and with a minimum of direction (e.g. payroll, submitting invoices to accounts payable, budget tracking and expense report submissions)
• Provide periodic support to Osler's Chief Communications Officer and the department's Directors and Senior Managers on some administrative activities; this can include occasionally coordinating scheduling and support agenda-setting and document distribution for a wide range of meetings and communications activities

• Bachelor's Degree in Corporate Communications, Public Relations, Journalist or discipline
• 1-3 years of experience in a communications-related role
• Relationship-builder with exemplary customer service, public relations and diplomacy skills, including dealing effectively with all employee groups, the public, and representatives from government and other health care organizations
• Strategic, proactive, action-oriented disposition; is comfortable putting forward new ideas
• Excellent interpersonal, written and oral communication skills
• Ability to work independently, exercise good judgment, take initiative, and ensure the resolution of routine issues
• Team player, able to collaboratively at all levels of the organization and build partnerships with cross-functional teams
• Multi-tasker with excellent time management and project management skills and ability to effectively prioritize workflow
• Highly developed judgement and initiative in analyzing issues, identifying solutions and decision-making on highly-sensitive matters that impact Osler's stakeholder relationships
• Knowledge of the health care landscape and environment in Osler's catchment area
• Adaptable, flexible, and resilient with changing circumstances
• Experience in data analysis, planning, and reporting – experience with a current media reporting platform is desirable
• Advanced proficiency with office software, specifically Microsoft Office Suite software applications including Outlook, Word, PowerPoint, Excel, Publisher, the Internet and electronic data management systems, as well as Adobe Creative suite
• High standards of ethics and confidentiality
• Ability to travel to and work between Osler sites; must have access to vehicle
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Hours: Currently days (subject to change in accordance with operational requirements)

This is a Hybrid: Roles that function remotely, but require essential, regular onsite weekly work

Annual Salary:
Minimum:  $70,083.50
Maximum: $87,613.50

Application deadline: February 28, 2025

#LI-LM1

#LI-Hybrid

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.