Implementation Manager - Smart Buildings/Building Automation/Building Controls

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment.

You will be joining a team of performance-driven Willowers, backed by the most advanced technology the built world has ever seen.

We are looking for an exceptional Manager of Software Deployment and Activation to join our Software Deployment and Activation Team. You will be responsible for both client communications and internal program management.

Key to this role will be working closely with the various internal team leads to ensure the successful and timely deployment of our software. This role offers the opportunity to grow and nurture key strategic accounts and directly contributing to Willow’s long-term growth strategy.

Our ideal candidate is a self-starter with a demonstrated track record of successfully guiding complex, cross-functional projects; with the agility and expertise to lead business and technology teams to desired outcomes. A strong background working across multiple subject matter areas where you may/may not be an expert will also be key to success.

• Directly manage and work on a live Digital Twin deployment program as a Manager of Software Deployment and Activation.
• Use industry knowledge and understanding of building systems, building control systems and automation systems, to independently manage the collation, review and processing of multiple disparate datasets to build Digital Twins to deliver customer value through Willow’s product capabilities and Activate Technology.
• Lead the deployment of robust and reliable integrations alongside both internal and external teams.
• Lead integration site readiness activities. This requires skilled liaison with clients, their Facility Managers, building system contractors and 3rd party vendors to ensure sites and data sources are prepared and available for integration.

• 2 - 4+ years of related experience in project/program management, in a SaaS or technology-enabled services business, in automation, building automation or property technology industries
• Proven relationship management experience in customer-facing and project-delivery roles. Demonstrable technical problem-solving expertise in implementing technology.
• Experience in identifying value through data driven measures and guiding customer to action through the development of an actionable roadmap
• Bachelor’s degree in Engineering (Mechanical, Energy, Electrical), Computer Science/ Software Engineering or other related AEC discipline.
• Experience in Mechanical / HVAC Engineering Consulting or Building Automation Systems valued
• A solid understanding of typical building technology systems such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT Devices and networks, access controls and security technologies.
• A solid understanding of proprietary and specialist system protocols associated with the above.

By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid as well as parental leave available for those budding families. 

But it is not all about us – it’s about you and the world around us. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. Psst…we’ve got your back with cool discounts on shopping and services too. 

We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward. 

At Willow, we’re not just looking for the right fit for the job – we’re excited to embrace a rainbow of talents and perspectives, fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door.

To find out more, visit the website:willowinc.com