Support Specialist

Hiring Filipino and Philippine-based professionals only!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT). 

Visit our website: https://www.wingz.com/

Job Summary:

We are looking for a Support Specialist who is eager to start or continue their career in customer service, with a strong drive to succeed and grow. Our ideal candidate is flexible and comfortable working across multiple channels—calls, emails, and chat—and values the opportunity for career development in a remote work environment. If you're someone who thrives under pressure, communicates well with a team, and can work independently, we want you on our team! 

• Work Schedule:  US Hours (EST)
• Work Setup:  Remote | Independent Contractor
• Employment Type:  Full-Time | Long-Term Opportunity
• Fixed Salary: USD 900/ Month
• Perks:  10 PTO days + HMO (after probation)
• Payout:  Semi-Monthly
• Equipment:  Self-Provided

• Minimum of 5 years of experience as a customer support representative with a solid background in handling calls, emails, and chat.
• Strong verbal communication skills in English, with a clear Philippine accent.
• Flexible and able to handle multiple tasks across various customer support channels.
• Ability to thrive in a fast-paced environment, managing stress and challenges effectively.
• Strong team player with the ability to collaborate and communicate openly with colleagues.
• Independent and self-motivated, able to work remotely with minimal supervision.
• Driven to grow professionally and take on new responsibilities.