Administrator - IT Operations (In Office - Boston HQ)

WinnCompanies is looking for an IT Operations Administrator to join our Boston Corporate Office. This role is fully on-site Monday - Friday.

In this role, you will perform a broad range of basic administrative and business support tasks including asset, accounting, document, and license management. An IT Operations Administrator’s duties involve coordinating the services and duties of various other personnel within the organization. This role will assist in meeting scheduling, placing orders, coordinating deliveries, processing invoices, and assist in location-specific inventory tracking.

The IT Operations Administrator also coordinates with other departments to support the operational needs and tasks of the Business Systems & Technology (BS&T) department. Additionally, this role assists in communications within the department, as well as with other areas within the company.

• Assist the IT Support Services department in tasks associated with asset, warranty, license, distribution list, end user change, service catalog, and corporate phone management as well as on-site assistance.
• Assist department leadership with administrative tasks associated with strategic planning, budget, PDP, procurement, invoice management, and standard operating procedure maintenance.
• Assist BS&T with coordination of initiatives, training, communication, etc. between internal and external departments.
• Communicate department initiatives to the business by maintaining a technology newsletter, updating the department page, and using internal communications programs.
• Other tasks as deemed necessary to support the BS&T department’s objectives.

• High school diploma or GED equivalent.
• 1 year of relevant work experience in a support position preferably within an IT department.
• Advanced skills with computer systems, particularly Microsoft Office.
• Ability to produce complex documents, perform analysis and maintain databases.
• Ability to summarize and communicate moderately complex information in varied written formats.
• Basic knowledge of fundamental concepts, practices and procedures.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Ability to exercise good judgment and apply initiative.
• Ability to multi-task in a fast-paced office environment.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.