Resident Relocation Assistant (Aboussie Pavilion)

WinnCompanies is looking for a Relocation Coordinator to join our team at Aboussie Pavilion, a 273-unit residential community located in St. Louis, MI. 

In this role, you will be working with residents on a one-on-one basis to educate and coordinate resident relocation during a renovation for Kimberly Ridge. You will ensure a smooth relocation process for residents, assist in conducting community surveys, support residents with completing housing applications, and ensure compliance with the regulator.

• Review schedule of units to be renovated.
• Work with contractor to confirm construction schedule on a weekly basis.
• Meet with residents individually to communicate schedules and interview to assess household needs for relocation.
• Communicate with residents as needed to provide weekly updates on the timeline and process.
• Process all special requests of the households by working with the Property Manager and construction team.
• Coordinate vendors, including movers, and assist with utility connections and transitions.
• Assist with new rental location requirements, leases, and backgrounds to confirm qualifications prior to move.
• Assist with conducting community surveys and analyze results to improve processes.
• Present relocation updates at community-wide meetings.

• High school diploma or GED equivalent
• 3-5 years of related work experience in a property management administrative role.
• Advanced skills with computer systems, particularly Microsoft Office Suite.
• Ability to communicate clearly and effectively in writing with internal and external customers.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to adapt successfully to changing situations and environments. 
• Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
• Ability to provide a high level of customer service in a professional and respectful manner.

• Associate's or bachelor's degree in social work, business, public policy, or related field.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.