Lead QA Engineer

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We are proud to present you with the following opportunity.

About the Client:

Our client is building a cutting-edge SaaS platform designed to revolutionize technical support. Their platform leverages AI-driven automation and analytics to enhance customer support experiences. As they scale, they are looking for a Lead QA Engineer to establish and own the entire QA strategy from the ground up.

This is a long-term, fully remote opportunity where you’ll play a key role in ensuring product quality, setting up best practices, and eventually building out a QA team.

Role Overview:

You’ll be a great fit for the role if:

• You are experienced in designing and implementing QA strategies from scratch.
• You thrive in fast-moving environments where you have ownership over test frameworks, methodologies, and tool selection.
• You are passionate about building robust, scalable testing processes that ensure high product reliability.
• You have experience hiring and leading QA teams as a company scales.

Key Responsibilities:

• Define and implement the overall QA strategy, ensuring alignment with product development goals.
• Establish a scalable QA framework, including automated and manual testing methodologies.
• Develop and maintain test plans, test cases, and test automation suites.
• Select and implement appropriate QA tools, frameworks, and technologies for functional, regression, performance, and security testing.
• Collaborate closely with development, product, and DevOps teams to integrate testing best practices into the development lifecycle.
• Set up and maintain CI/CD pipelines with automated testing.
• Identify, document, and track defects while working with engineers to resolve them.
• Establish metrics to measure software quality and provide regular reports on QA effectiveness.
• Plan and hire a high-performing QA team as the company grows.

• 6+ years of experience in software quality assurance, with at least 2 years in a leadership role.
• Proven experience in establishing QA processes, methodologies, and automation frameworks from scratch.
• Strong knowledge of automated testing frameworks (Selenium, Cypress, Playwright, etc.).
• Experience with API testing tools (Postman, RestAssured) and performance testing (JMeter, Gatling, or similar).
• Solid understanding of CI/CD pipelines and integrating automated tests within them.
• Hands-on experience with cloud environments such as AWS, GCP, or Azure.
• Excellent communication skills and the ability to work cross-functionally with development and product teams.
• Experience hiring, mentoring, and leading QA teams is a plus.

• Fully remote opportunity
• International team
• Compensation in USD