Senior Technical Program & Business Operations Manager

Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven City — our test course for advanced mobility — we’re bringing greater freedom, safety and happiness to people and society. 

Our unique global culture weaves modern Silicon Valley innovation and time-tested Japanese quality craftsmanship. We leverage these complementary strengths to amplify the capabilities of drivers, foster happiness, and elevate well-being.

Who are we looking for?

As an IT Technical Program and Business Ops Manager, you will work with the Business, Engineering, and IT teams to plan milestones, report on project status, and keep deliverables on track using project management and agile best practices. You will report to the Head of IT and assist on programs and projects involving corporate engineering initiatives, enterprise applications, etc.

You will assist with the creation and monitoring of processes across our IT teams. You'll maintain and expand our relationships with other organizations. You will participate in organizing controls, governance, and standards across our teams to achieve successful outcomes. You will also assist with documenting best practices and ensure that the policies and processes are adhering to corporate governance and standards.

• Assist IT Leaders with IT Portfolio management activities, including process definition, intake, governance, and reporting
• Understand the external environment, overall company strategy, and program outcomes to maintain focus and if needed, drive pivots and tradeoffs throughout the program.
• Develops end-to-end plans and applies the right program management methodologies, tools, and skills to develop a detailed execution approach that is the right fit for the program
• Build strong trust-based teams and thoughtful change management plans to lead and influence a cross-functional team to achieve a shared goal
• Drive for improvement by leveraging best practices and creating and documenting repeatable frameworks. Invest in building capability in others for managing of projects, programs, and portfolios to deliver outcomes at scale
• Apply appropriate SDLC methodologies to programs
• Identify technical dependencies and any gaps, determines capabilities needed and engages the proper technical experts to solve the problem, and determines a solution.
• Deliver on engineering and operational excellence
• Solve for technology risks/issues and drives response plans, communication (up, down, and out) and resolution
• Assist IT Leaders with IT Portfolio management activities, including process definition, intake, governance and reporting
• Plan and drive the tactical execution of project and process deliverables with change management considered at all phases
• Assist with review of our SaaS application inventory for cost, usage and security
• Track and report on IT QBR and OKR metrics
• Create reports for project progress and delivery to team members and leadership
• Help to manage our Jira projects for proper content and organization. Develop the necessary dashboards and reports to serve IT PMO reporting needs

• BA/BS in Computer Science, Information Systems or equivalent degree/experience
• 8+ years of technical program/project/relationship management experience
• Excellent leadership skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries
• Outstanding communication skills appropriate for executive-level audiences, visually communicating goals ofthe program, relationship to business goals, and other relevant success criteria
• Motivated self-starter with an attention to detail, but who’s also flexible and able to innovate under new and/or changing conditions
• Experience leading IT projects with multiple dependencies and constraints
• Proficiency with Jira software for managing EPICs, Stories, Tasks, and creating of reports/dashboards
• Ability to build relationships with and manage diverse stakeholders remotely
• Experience working in a high-velocity, dynamic environment
• Understanding of IT SDLC process for software development
• Experience working with Agile development teams: Agile Scrum Master.

For positions based in Palo Alto, CA, the base pay for this position ranges from $161,000- $264,500 a year

Your base salary is one part of your total compensation. We offer a base salary, short term and long term incentives, and a comprehensive benefits package. The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level.

WHAT WE OFFER

We are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility.

・Excellent health, wellness, dental and vision coverage

・A rewarding 401k program

・Flexible vacation policy

・Family planning and care benefits

Our Commitment

・We are an equal opportunity employer and value diversity.

・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.