Housing Compliance Specialist

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The YWCA self manages a permanent affordability housing portfolio of approximately 1,000 units over 16 properties within two counties.  In addition, there are other YWCA properties that include transition or shelter housing and general offices.

As part of the Centralized Applications Department, the Compliance Specialist works closely with housing management to qualify applicants and existing residents for permanent housing sites throughout King and Snohomish. This position will focus on maintaining a centralized waitlist and meeting with applicant to complete the application process.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Note: This is a hybrid position, with a certain percentage of time spent working remotely and a certain percentage of time spent working out of a YWCA office.

• Schedule and meet with applicants to complete the application paperwork for permanent housing properties.
• Notify future residents of application receipt/approval and prepare move-in paperwork.
• Collect and process pre-applications.  
• Maintain waitlist records from pre-applications and applications; maintain and update database information for applicants throughout application process, including changes in address, claimed preferences, choice of community waiting lists, and other household information. 
• Provide superior customer service to internal and external customers.
• Review tenant files for ongoing compliance.
• Ensures follow-through; develops and maintains collaborative relationships with YWCA staff and outside supporting agencies to assist in obtaining compliance documents for the application.
• Participates in educational classes, workshops and presentations regarding County Housing Authorities, WSHFC Tax Credit Training, Seattle Office of Housing, HOME, etc.
• Maintains complete and accurate resource files and ensures resource materials are updated
• Incorporates the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.
• Assures that clients, residents, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Performs other duties as assigned
• Commitment to diversity, including sensitivity to the needs of residents and staff from diverse cultural and economic backgrounds.
• Participate and provide leadership in various ways for the agency’s Social Justice Initiative.

• One year of work experience in social services, human services, housing programs or related field.
• BA in related field desired (equivalent combination of education and experience considered)
• Knowledge of Tax Credit and/or other affordable housing programs.
• Knowledge of community services and resources available in Seattle-King County.
• Excellent communication, organizational, written, verbal, and interpersonal skills.
• Computer literate and possesses strong Office (Word, Excel, Outlook) skills.
• Experience working with communities of color and people from different cultures than your own.
• Demonstrated understanding of the intersection of racism and poverty
• Core Competencies: Fostering Diversity, Social Justice Advocacy, Attention To Detail, Collaboration, Communication: Oral And Written, Crisis Management, Customer Service, Interpersonal Skills, Personal Credibility, Planning & Organizing, Time Management, Reliability, Specialized Knowledge

• Hourly Rate: $26.00
• Hours: 40 hours per week
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

• Continuously exchanges information through listening and talking with agency staff, employers, elected officials, and community members.
• Frequently moves locations both within the workspace and in the community.

#LI-Hybrid

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.