Associate Intelligence Analyst - Social Media Desk

ZeroFox seeks an Associate Intelligence Analyst to collect, contextualize, and deliver OSINT reporting to our largest and most complex customers. The selected candidate will join an analyst team aligned to service customers across industry sectors. The goal of this role is to exceed client expectations and drive value through the creation and delivery of meaningful alert reporting, ongoing analysis, and being the internal ZeroFox advocate for your customer(s) needs.

The Associate Intelligence Analyst should not be afraid to roll up their sleeves, manage escalation responses and recommendations, and contextualize alerts. The Associate Intelligence Analyst will be asked to think like a true "purple" team member – understanding the red and blue team aspects of issues and responding to real-world incidents impacting our customer(s). Team members provide value-driven threat and risk detection to ensure their dedicated customer(s) understand and mitigate risk. This role requires a team player who relishes the opportunity to shape a growing function and is a self-starter. Candidates with prior experience in OSINT research, information security, brand, and/or physical security investigations will be given priority consideration.

• Learn and employ ZeroFox patented technology to identify and analyze relevant information collected from the Internet, based on client-specific criteria, to assemble relevant findings for daily intelligence reporting;
• Collect, vet, and disseminate incidents involving brand and copyright infringement, trademark violations, information and physical security risk/threats, distribution control, and online impersonation activities;
• Manually collect, process, and upload relevant content when web crawlers or API feeds are not available to collect or detect incidents on identified online environments;

• Assist in the tracking of unresolved cases to ensure their successful completion or escalation to the appropriate individuals or organizations based on established guidelines and procedures;
• Perform Quality Analysis (QA) on alert data sets to be delivered to the customer
• Independently assess and manage complex issue
• Initiate engagement with other ZeroFox resources to address customer queries
• Use the ZeroFox platform and traditional cybersecurity toolsets to perform alerting functions
• Provide succinct descriptions and recommendations around various threats and risks
• Assist with identifying and disseminating sample deliverables to ensure the successful completion of Sales engagements and proof of concept exercises.

Qualifying Requirements:

• 0-1 years’ experience in the Cyber Security domain
• Experience with OSINT research, physical security risks, and threats
• Experience tracking and reporting on threat actor tactics, techniques, and procedures (TTPs)
• Understanding of current events in the security and threat intelligence world
• Knowledge of the cyber threat environment including how the following sources of data enable cyber operations: major social networks (knowledge of emerging networks a big plus)
• Experience in a similar role producing customer-facing alerts, reports, or analysis summaries
• Strong written and verbal communication skills
• Ability to think critically about subjects and comfort with analysis without full information
• Excellent English writing skills
• Ability to think outside the box
• Innovative mindset

• Competitive compensation
• Community-driven culture with employee events
• Generous time off 
• Best-in-class benefits
• Fun, modern workspace 
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture