QA Analyst

About Us: 

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team.

Job Description: 

We’re seeking a QA Analyst to join our team as we build the next generation of applications for the legal industry. Today, the Zipliens engineering team supports a wide range of internal and external tools, including task workflows for operations, automated communication strategies, client-facing transparency through a portal, data ingestion, and more. After years of lessons learned, we are starting the buildout of our next generation of tools.

As our first dedicated QA hire, you’ll take ownership of validating new features, maintaining and expanding regression test cases, and working closely with developers and product owners to ensure high-quality releases. You’ll also play a key role in shaping our QA processes, surfacing critical issues before deployment, and championing quality throughout the development lifecycle.

Responsibilities:

• Build, execute, and maintain regression and feature-specific test cases to ensure functionality, quality, and coverage of core workflows.
• Collaborate with developers and product owners to understand requirements and define effective test strategies for new features.
• Identify, document, and track defects with clear, actionable detail; collaborate with developers to support timely resolution.
• Participate in release readiness activities by validating production deployment and ensuring new functionality performs as expected.
• Own and maintain a library of reusable, well-documented test cases and QA artifacts to support product scalability and long-term maintainability.
• Proactively explore edge cases, failure paths, and potential user experience issues through critical thinking and curiosity.
• Lead efforts to define, implement, and continuously improve QA processes and best practices as the first dedicated QA hire.
• Advocate for quality across the development lifecycle, helping to instill a strong quality mindset throughout the team.
• Utilize tools for test case management and bug tracking to maintain visibility, traceability, and accountability across the QA workflow.

Qualifications:

• 3+ years of experience writing test cases for web-based applications
• Strong attention to detail and analytical thinking
• Strong problem-solving skills and ability to work independently on assigned tasks
• Strong orientation toward test case reusability and ease of maintenance
• Some experience testing data-driven or database-integrated applications
• Experience with—or willingness to learn—test automation tools
• Experience with SQL and the ability to write queries for database validation (preferred)
• Familiarity with automation frameworks such as Selenium that can be shared with developers (preferred)
• Bachelor’s degree in a related field (preferred)
• Ability to work on-site at least three days per week (60%) in our Spring Hill, TN office (strongly preferred)

• Comprehensive Health Benefits (Medical, Dental, and Vision), including HSA with employer contributions, FSA, and Dependent Care FSA
• Company-Paid Life Insurance and Short-Term Disability
• 401(k) Plan with Company Match
• Paid Time Off (Vacation, Sick Leave, and Select Holidays)
• Maternity and Paternity Leave

Pay Disclosure: In the states of CA, CO, CT, NV, NY, RI, WA, the total base salary range for this role is $60,000 - $83,000 annually. Final compensation will be determined based on skills and experience.

Work Authorization: Applicants must be authorized to work in the United States without current or future visa sponsorship. We are unable to provide or assume visa sponsorship at this time.