Office Coordinator

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

Zipline is seeking an organized, hardworking, highly motivated individual to create world-class in-office experiences for employees and drive day-to-day office operations in our South SF office. As our Office Manager, you’ll be the driving force behind creating an inclusive, engaging, and seamless workplace experience where employees can do their best work. From managing day-to-day operations to curating memorable events, your role will be instrumental in representing our Zipline values and promoting a positive office culture.

This is a fully in-office role, 5 days a week out of South San Francisco HQ reporting into our People / Facilities team. 

What You'll Do  

• Create an outstanding workplace experience – Foster a positive, inclusive, and engaging environment where employees feel supported and empowered to do their best work.
• Manage office operations seamlessly – Oversee office purchasing, inventory, and vendor relationships to ensure a well-stocked and efficient workspace.
• Curate an exceptional food & beverage experience – Coordinate onsite snacks and catering to keep the team fueled and energized.
• Plan and execute memorable events – Partner with Office Leads and the Social Committee to organize company outings, in-office celebrations, and team-building activities that strengthen culture and connection.
• Empower seamless onboarding experiences – Work with HR, IT, and Recruiting to ensure new hires are set up for success, managing seating arrangements and workplace essentials.
• Maintain office upkeep and functionality – Take charge of all office maintenance, from workspace ergonomics to cleaning and equipment needs, ensuring a comfortable and productive environment.
• Deliver a world-class visitor experience – Greet guests and interviewees, assisting with travel, accommodations, and any necessary arrangements.
• Manage shipping and correspondence – Work alongside our Operational teams to oversee mail distribution, package handling, and shipping logistics to keep operations running smoothly.
• Provide remote office support – Offer light assistance to satellite locations that do not have an on-site Office Manager.

What You'll Bring 

• Proven experience in office management with a strong understanding of daily operations in a fast-paced, dynamic environment.
• A passion for people and culture – You thrive on creating a world-class workplace experience and fostering a positive, welcoming environment for all.
• A proactive, problem-solving mindset – You anticipate needs before they arise, tackle challenges head-on, and always stay one step ahead.
• Exceptional organizational and multitasking skills – You can juggle multiple priorities seamlessly, keeping everything running smoothly without missing a beat.
• A collaborative, team-first attitude – You love working cross-functionally with HR, IT, Recruiting, and leadership to support company goals and employee success.
• Strong interpersonal skills and a warm, professional presence – Whether welcoming guests, coordinating events, or assisting colleagues, you bring energy, enthusiasm, and approachability.
• Excellent verbal and written communication – You keep everyone informed, engaged, and aligned with clear, concise messaging.
• Tech-savviness and adaptability – You’re comfortable using Google Workspace, Slack, and other modern tools to enhance efficiency and communication.
• Dependability and in-office presence – You’re available to work in the office five days a week, ensuring hands-on support and seamless operations.

What Else You Need to Know