Remanufacture Lead

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

As a Remanufacturing Lead at Zipline, you will oversee the restoration of used hardware to like-new condition to be used to rebuild test assets. This position involves setting up processes and tooling for refurbishing hardware, ensuring quality standards are met, training team members on the latest design updates, and managing a team of engineering technicians to meet refurbishment targets. In this role you will drive process improvements, maintain safety protocols, and ensure efficient and cost-effective practices are implemented throughout the remanufacturing process. 

The ideal candidate will have high attention to detail, thrive in a fast paced environment, and have a focus on continuous improvement.

What You'll Do  

• Coordinate daily operations within the remanufacturing department
• Lead a team of technicians to meet rework, quality, and safety targets 
• Develop, draft, and train technician teams on processes for reworking and refurbishing used hardware
• Identify additional opportunities to salvage used hardware and work with Design Engineering to define new processes for refurbishing hardware
• Drive continuous improvement projects to improve quality and efficiency of the remanufacturing operations 
• Set up test equipment and tooling needed to rework and retest hardware working alongside Test Engineers 
• Track and report performance metrics such as throughput, downtime, and quality defects

What You'll Bring 

• BA/BS, MS in Mechanical, Electrical, or Manufacturing Engineering, or a related field
• High build quality and consistent commitment to craftsmanship.
• Excellent written and verbal communication skills 
• Experience leading a team of technicians.
• Strong attention to detail.
• Hands-on engineering experience
• Experience developing processes for reworking hardware
• Ability to understand and interpret a wide variety of technical documents (electrical specifications, mechanical drawings, etc…) 
• Experience working on hardware/software projects and collaborating with hardware engineers and manufacturing engineering
• Technical Communications: You can read and comprehend drawings, technical documentation, data sheets, and work instructions.  
• Experience authoring documents that capture complex ideas in simple terms and concepts. 
• Proven ability to work closely with engineering to improve a product.
• An understanding of the purpose and limitations of the tools you are trained on.
• The grit, resourcefulness, and resilience to thrive in a novel, uncertain, and constantly changing business and regulatory environment.
• Initiative and drive to work efficiently for smart solutions.
• Ability to sit and stand for extended periods of time. Ability to lift objects up to 20 lbs onto a table or move them across the office
• This role may require the use of chemicals for some tasks that require the use of a respirator.  

Nice to have 

• Experience with laser cutting and 3D printing.
• Proficiency with 2D drawing (parts & assemblies) interpretation, understanding of ASME GD&T Y14.5 fundamentals, alignments, and NX 3D CAD modeling 
• Electro-mechanical and pneumatic system build experience (wiring harness build, soldering, air system assembly).
• Ability to contribute to the design of new fixtures and excellent build skills for the execution of new designs.

What Else You Need to Know   

The starting cash range for this role is $100,000 to $140,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.