Sr. Software Engineer, Headless
Company Summary
Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and 650 team members -- and we’re just getting started!
We’re a team of great people with an award-winning culture. Check us out and see for yourself!
Job Summary:
As part of Zoro’s Production Engineering group, the Headless eCommerce team plays a key role in building, maintaining, and evolving the infrastructure, automation, and tools that power zoro.com’s cart, checkout, and order processing systems.
We’re seeking a Senior Software Engineer with extensive experience building modern applications leveraging MACH architecture (Microservices, API first, cloud native, and Headless). In this role, you will help lead the design and implementation of scalable, secure, and reliable cloud-based solutions, mentor team members, and drive technical innovation across the organization.
Duties and Responsibilities:
As a Senior Software Engineer, you will:
- Engage in the design, development, testing, and maintenance of software applications with a focus on high performance, scalability, security, and reliability.
- Collaborate closely with cross-functional teams and senior stakeholders to define and translate technical requirements into effective software solutions.
- Proactively identify areas for improvement in existing tools, systems, and workflows and work closely with stakeholders to prioritize and implement these enhancements.
- Provide leadership during code reviews, enforce best practices, and uphold high standards for code quality, maintainability, and security.
- Mentor and guide engineers, fostering growth and enabling them to contribute effectively to team goals.
- Lead efforts to create and improve technical documentation while ensuring accuracy, consistency, and accessibility.
- Collaborate with security engineers to define and implement robust security strategies, ensuring systems meet compliance and best practices.
- Take ownership and resolve high-priority technical issues as part of a support rotation program, ensuring a swift and efficient resolution while identifying opportunities for process improvement.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
- 6+ years of professional software engineering experience, including significant hands-on work building and deploying cloud-based systems (GCP preferred).
- Proficiency in multiple programming languages (Python and Typescript preferred).
- Proven track record in designing and building scalable, highly available cloud-based microservices with a strong focus on non-functional requirements such as reliability, maintainability, and observability.
- Hands-on experience with containerization and orchestration using technologies like Docker and Kubernetes.
- In depth expertise of infrastructure-as-code and deploying cloud-based microservices using modern CI/CD workflows.
Preferred Qualifications:
- Familiarity with front-end frameworks and an understanding of component-based architecture and reactive data models.
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We’re committed to creating a workplace where everyone feels welcome, respected, and included. We value different backgrounds, perspectives, and experiences—and believe that we’re stronger when everyone feels like they belong.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
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Zoro
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