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Principal Site Reliability Engineer (Security Clearance)

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We're looking for an experienced Principal Site Reliability Engineer to join our Engineering Team, reporting to the VP of Engineering. This is a hybrid role going onsite in our San Jose, CA office 3 days a week. In this role, you will:
  • Work with large scale distributed systems, cloud platforms (AWS, GCP, Azure) and infrastructure as code.
  • Support large-scale services, manage high-pressure situations, and participate in on-call rotations.
  • Develop and enhance tools for large scale services technologies, ensuring high standards in system design and code quality.
  • Diagnose and fix issues by editing code, modifying infrastructure configurations, conducting network and performance analysis and creating reusable tooling.
  • Develop automation tools and optimize services through version-controlled infrastructure-as-code.

What We're Looking for (Minimum Qualifications)

  • U.S. citizenship is required for this position due to the nature of the customers assigned to this role. 
  • 8-10+ years of relevant experience working in SRE teams, supporting mission critical production service.
  • Deep understanding of SRE principles, practices, and tools.
  • Experience with large scale distributed systems, cloud platforms (AWS, GCP, Azure) and infrastructure as code.
  • Experience with incident response including resolving system failures and outages, with a focus on engineering solutions is support of production reliability.

What Will Make You Stand Out (Preferred Qualifications)

  • Bachelor's Degree in Computer Science, Management Information Systems, or equivalent experience.
  • Proficiency in Python, Golang, Java, or Rust. Experience working in a standard SDLC.
  • Experience with Kubernetes on multiple cloud provider platforms.

#LI-Hybrid

#LI-AZ2

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$161,000$230,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Average salary estimate

$195500 / YEARLY (est.)
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$161000K
$230000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Principal Site Reliability Engineer (Security Clearance) , Zscaler

Zscaler, a leading cloud security company, is on the lookout for a passionate Principal Site Reliability Engineer (Security Clearance) to join our dynamic team in San Jose, California. If you're excited about building and innovating in a fast-paced environment with the world’s largest security cloud, this could be the perfect opportunity for you! In this role, you'll dive into the fascinating world of large-scale distributed systems and cloud platforms like AWS, GCP, and Azure. You will play a critical role in managing high-pressure situations, supporting our mission-critical services, and participating in on-call rotations. Our ideal candidate will not only support but enhance our operations by developing automation tools and optimizing our infrastructure as code. You’ll be actively involved in diagnosing and fixing issues, ensuring top-notch system design and code quality, and implementing solutions to improve production reliability. Collaborating with bright engineering minds, you'll help protect organizations from cyber threats while fostering an inclusive and supportive culture. At Zscaler, we value your unique background and perspective, which will drive our success as we continue to expand our global reach. If you bring 8-10 years of relevant experience and a deep understanding of SRE principles, as well as a proactive approach toward incident response and system reliability, we can’t wait to meet you! Join us as we redefine what it means to work in cloud security!

Frequently Asked Questions (FAQs) for Principal Site Reliability Engineer (Security Clearance) Role at Zscaler
What responsibilities does the Principal Site Reliability Engineer at Zscaler have?

As a Principal Site Reliability Engineer at Zscaler, your key responsibilities include managing large-scale distributed systems and cloud platforms, supporting high-pressure situations and on-call rotations, developing automation tools, and diagnosing and resolving system issues. You'll ensure high standards of system design and code quality while enhancing reliability across our services.

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What qualifications are required for the Principal Site Reliability Engineer role at Zscaler?

To qualify for the Principal Site Reliability Engineer position at Zscaler, you need U.S. citizenship, 8-10 years of relevant experience in SRE teams, and a deep understanding of SRE principles. Proficiency in cloud platforms such as AWS, GCP, or Azure, and experience with infrastructure as code are also crucial for success in this role.

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What skills will help you stand out as a Principal Site Reliability Engineer at Zscaler?

Preferred qualifications that will make you stand out as a Principal Site Reliability Engineer at Zscaler include a Bachelor's Degree in Computer Science or related fields, proficiency in programming languages like Python or Golang, and experience working with Kubernetes across multiple cloud platforms. These skills will enhance your ability to innovate within our engineering team.

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What does Zscaler offer in terms of employee benefits for the Principal Site Reliability Engineer role?

Zscaler values its employees and offers a comprehensive benefits program that includes various health plans, vacation and sick leave, parental leave options, retirement plans, and education reimbursement. The inclusive nature of Zscaler's benefits reflects its commitment to supporting the diverse needs of its workforce.

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What is the salary range for the Principal Site Reliability Engineer at Zscaler?

The salary range for the Principal Site Reliability Engineer at Zscaler is between $161,000 to $230,000 USD, depending on skills, experience, and education. Zscaler is committed to competitive compensation, ensuring that employees feel valued for their contributions.

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Common Interview Questions for Principal Site Reliability Engineer (Security Clearance)
Can you describe your experience with large-scale distributed systems?

When answering this question, discuss specific projects you've worked on, highlighting the tools and technologies you've used. Emphasize your role in managing, scaling, and troubleshooting these systems, illustrating how your experience aligns with Zscaler's focus on large-scale security solutions.

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How do you approach incident response in a production environment?

Share a structured approach to incident response, including preparation, detection, analysis, containment, and recovery. Discuss a real incident you've handled, focusing on the steps you took and the outcome, showing how your actions led to improved system reliability.

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What tools have you used for infrastructure as code?

Detail the tools you're familiar with, such as Terraform or CloudFormation, and give examples of how you’ve used them in your projects. Highlight the benefits of using infrastructure as code in automating deployments and managing configurations within a cloud environment.

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How do you ensure high standards in system design and code quality?

Discuss your familiarity with best practices in system design, such as scalability and resilience, and how you validate code quality through peer reviews, automated testing, and adherence to coding standards. Provide examples of how you've applied these principles in previous roles.

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Can you explain a time when you had to troubleshoot a significant system failure?

Share a specific incident that illustrates your troubleshooting process. Detail the steps you took to identify the problem, the solution implemented, and the impact it had on the system's performance. This demonstrates your ability to handle pressure and maintain system reliability.

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What programming languages are you proficient in, and how have you applied them in your SRE role?

Highlight your proficiency in languages such as Python, Golang, or Java, and give examples of projects where you've used them for automation, tools development, or performance optimization. This will showcase your technical skills relevant to the Principal Site Reliability Engineer role.

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How do you manage on-call duties and maintain work-life balance?

Discuss your strategies for managing on-call responsibilities, such as scheduling time for personal activities and ensuring effective handoffs with teammates. This demonstrates your commitment to maintaining a healthy work-life balance while being reliable in your role.

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What experience do you have with cloud platforms like AWS, GCP, or Azure?

Explain your hands-on experience with one or more of these cloud platforms, detailing the services you’ve used, such as compute or storage solutions, and how you've leveraged them to improve site reliability. This aligns with Zscaler's focus on cloud environments.

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What steps do you take to implement automation in your work?

Describe your approach to identifying repetitive tasks and how you automate them, whether through scripting, configuration management, or CI/CD pipelines. Share examples of how these automations have improved operational efficiency.

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How do you stay current with trends in site reliability engineering?

Share how you keep abreast of developments in the SRE field, such as following influential blogs, attending conferences, or participating in relevant online communities. This shows your ongoing commitment to professional growth and keeping Zscaler at the forefront of industry trends.

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Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

816 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$161,000/yr - $230,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 27, 2025

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