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Director, Channel EMEA - job 2 of 2

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


The 1Password Partner team proactively works to support our partner ecosystem to get the most value in their investment in security and privacy by establishing long term strategic relationships and acting as a trusted advisor. Partners are a core focus for the future growth of 1Password.


Reporting to 1Password’s VP  of EMEA Sales with a dotted line to VP Channel Sales & Alliances, the Director, Channel Sales EMEA will be responsible for expanding our channel partner relationships to drive revenue growth and expand market reach through key geographies.


This is a complex, senior partnerships role that requires an artful balance of program development and relationship management in order to deliver a set of scalable partner centric, revenue generating partnerships.


This is a remote opportunity within the UK.



What you can expect:
  • The Director of Channel Sales is responsible for developing, implementing, and managing the channel sales strategy to achieve company sales objectives. This role will focus on driving revenue growth through the development and management with key channel partners.
  • Develop and maintain strong relationships with existing partners to drive mutual growth
  • Monitor, analyze, and report on the performance of channel partners
  • Implement performance improvement plans and strategies to maximize sales and profitability
  • Provide ongoing training, support, and resources to channel partners to ensure they are well-equipped to sell and support the company's products and services
  • Work closely with internal teams, including marketing, product development, and customer support, to ensure alignment and support for channel partners
  • Stay informed about industry trends, competitive landscape, and market conditions to identify opportunities and challenges in the channel sales environment
  • Build & develop a world class channel partner team that drives sell through and sell with strategies for distribution and resale implementation of our solutions
  • Recruit, develop, and drive business with key industry and market leading distributors & resellers
  • Lead implementation of systems, programs and tooling to support channel partners with means to competently represent, support and implement our solutions and efficiently conduct business with 1Password
  • Develop short and long-term market strategy and forecasts through analysis and interpretation of results and communicate partner activities, execution and productivity with the senior management team
  • Work cross functionally with product, finance, people team and operations to secure the necessary support, resourcing and operational capabilities for highly effective channel sales programs and delivery 
  • Leverage strong channel relationships, consistently collecting and providing feedback on partner and channel customer needs, market trends, and opportunities for continuous process, product, and solution improvement. 
  • Recruit, inspire, lead, mentor, motivate and instill operational rigor into the channel organization, to capitalize on the market opportunity for 1Password


What we're looking for:
  • 7 + years of relevant partnerships, sales or business development experience with 2+ years experience directly managing people Channel Sales Managers. 
  • Experience within a cloud-native, technical infrastructure SaaS business, and track record of managing a predictable and repeatable recurring revenue business model.
  • Proven track record of success in channel sales management and the ability to build and maintain strong relationships with partners
  • Proven success in driving comprehensive channel sales to achieve revenue targets and expand market presence 
  • Proven experience as a strategic builder - the personal drive and enthusiasm to successfully navigate a growing company in an evolving marketplace.
  • Experience implementing complex strategy and operational improvements. 
  • Measurable success in improving sales enablement, hiring practices, productivity, sales strategy and programs.
  • Track record of leading channel teams through rapid growth. 
  • Experience developing processes and strategies that enable the channel organization to scale with the business.


We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.


What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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What You Should Know About Director, Channel EMEA, 1Password

At 1Password, we're on a mission to streamline the way people manage their important information, and we can’t do it without amazing leaders like the Director of Channel Sales EMEA. Join our dynamic team! Your primary focus will be expanding our channel partner relationships, driving revenue growth, and ensuring our partners thrive. You'll be working remotely from the UK but collaborating closely with the VP of EMEA Sales and the VP of Channel Sales & Alliances. In this complex role, you’ll develop, implement, and manage effective channel sales strategies, while building strong relationships with our key partners. As you monitor and analyze partner performance, you’ll create actionable strategies for improvement, ensuring our partners have all the training and resources they need to excel. Staying ahead means staying informed about industry trends and market conditions, working cross-functionally with other teams, and inspiring your channel organization towards achieving ambitious goals. Your experience managing channel sales and partnerships is crucial, especially in a cloud-native business. If you bring a strategic mindset along with charisma and an ability to nurture relationships, this is the role for you. Let’s create a safer digital future together at 1Password, where our culture champions simplicity, honesty, and a human-centric approach to problem-solving.

Frequently Asked Questions (FAQs) for Director, Channel EMEA Role at 1Password
What are the responsibilities of the Director, Channel EMEA at 1Password?

The Director, Channel EMEA at 1Password is responsible for developing and managing the channel sales strategy, focusing on driving revenue growth through key partnerships. This includes maintaining strong relationships with existing partners, analyzing performance, providing resources, and training while collaborating with internal teams for aligned support.

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What qualifications do I need to apply for the Director, Channel EMEA position at 1Password?

Candidates should have over seven years of relevant experience in partnerships, sales, or business development, with at least two years directly managing Channel Sales Managers. Additionally, experience within a SaaS business model, a proven track record in channel sales, and strong relationship-building skills are essential.

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What is the work environment like for the Director, Channel EMEA at 1Password?

The Director, Channel EMEA position at 1Password is a remote role based in the UK, allowing for flexibility in work arrangements. While remote work is integral to our culture, occasional travel for meetings and team-building activities is essential for maintaining connections with team members and partners.

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How does 1Password support the professional development of the Director, Channel EMEA?

At 1Password, we provide various supports for professional growth, including access to a training budget, educational meetings, and 1Password University training to ensure our team members have the necessary skills and knowledge to excel in their roles.

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What are the growth expectations for the Director, Channel EMEA at 1Password?

The Director, Channel EMEA is expected to drive significant revenue growth by expanding and optimizing our channel partner relationships. Creating a scalable partner-centric strategy and achieving quantifiable results will be crucial for long-term success in this role.

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Common Interview Questions for Director, Channel EMEA
How do you establish and maintain relationships with channel partners?

To establish solid relationships with channel partners, it is essential to listen actively to their needs and expectations. Regular communication, support, and transparency in operations help reinforce trust. Share resources and training opportunities to empower partners, ensuring they feel confident in promoting 1Password solutions.

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Can you describe a successful channel sales strategy you have implemented?

When discussing a successful channel sales strategy, emphasize specific goals and metrics achieved. Explain how you engaged with partners to identify joint objectives and how regular performance discussions and feedback helped refine the strategy for increased sales productivity and growth.

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What challenges have you faced in channel management, and how did you overcome them?

Discuss a particular challenge you faced, such as miscommunication with a partner. Detail the steps you took to resolve the issue, including initiating open discussions and creating actionable solutions. Highlighting the importance of continuous improvement in communication and support will resonate well.

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How do you assess channel partner performance effectively?

I believe in utilizing a combination of quantitative metrics and qualitative feedback. This involves regular analysis of sales data, tracking KPIs, and soliciting feedback from partners on their experiences. Creating a structured review process also helps uncover areas for development and strategic alignment.

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What motivates you in a leadership role within channel sales?

In leadership roles, I’m motivated by the opportunity to see teams and partners thrive. I take pride in guiding individuals towards achieving their goals and contributing to the broader company vision. Positive relationship-building and fostering an environment of collaboration energize me.

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How do you stay informed about market trends and changes?

I ensure to stay updated on industry trends by subscribing to leading publications, joining webinars, and attending industry events. Additionally, networking with peers and partners encourages knowledge exchange and provides insights that can help shape strategy and decision-making.

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How do you ensure alignment between internal teams and channel partners?

Ensuring alignment involves regular communication and collaboration with internal teams. I advocate for joint planning sessions to address channel needs while keeping internal stakeholders informed. Understanding each team's objectives allows us to develop cohesive strategies that benefit everyone.

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What role does technology play in your channel management strategy?

Technology plays a crucial role in channel management by streamlining communication, tracking performance, and managing relationships. I leverage CRM tools and performance dashboards to analyze data effectively and provide partners with easy access to resources and support.

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Can you give an example of how you inspired a channel sales team?

An excellent way to inspire a channel sales team is by recognizing individual contributions and celebrating team achievements. Share insights on goal attainment and continuously set new challenges that align with the company vision, integrating personal development opportunities that resonate with team members.

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How would you handle underperforming channel partners?

With underperforming channel partners, it’s essential to approach the situation collaboratively. Initiate a constructive dialogue to understand their challenges. Create a performance improvement plan that outlines expectations, provides necessary resources, and establishes a timeline for reassessment to encourage growth.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BENEFITS & PERKS
Dental Insurance
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Full-time, remote
DATE POSTED
January 28, 2025

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