Senior Product Designer

OneMain Financial, a prominent financial services company in the Fortune 1000, is dedicated to providing responsible credit access to nonprime customers. Recognized for its commitment to employee satisfaction, OneMain was named a Top 100 Most Loved Workplace® by Newsweek in 2022. The company fosters a collaborative and inclusive culture, offering opportunities for professional growth and community engagement.

OneMain is embarking on a critical initiative to build and scale industry-leading digital experiences across web and mobile platforms. We are seeking a Senior Product Designer to lead the creation of innovative digital products that will impact millions of customers and drive the success of our digital strategy.

IMPORTANT NOTE: This role is for US Citizens or Green Card Holders only. This role is Hybrid, In-office 3 days per week.

In this role, you will transform complex workflows into intuitive user experiences. Using Design Thinking methodologies, you will collaborate with cross-functional teams, facilitate discussions, develop concepts, run design sprints, and build rapid prototypes to harness collective creativity. Your storytelling skills will be essential in communicating vision and design rationale, ensuring alignment across teams. You thrive in both conceptual exploration and meticulous refinement, with a curious mindset and a passion for shaping the future of design.

About OneMain Financial

At OneMain Financial, our mission is to improve the financial well-being of hard-working Americans. As a leader in responsible credit access for non-prime customers, we are committed to being a trusted partner in helping individuals achieve a brighter financial future. Our team supports customers in addressing critical financial needs, from debt consolidation and home or auto repairs to medical expenses and other major costs.

About the Role

As a Senior Product Designer, you will work closely with designers, engineers, and product managers to develop innovative features and refine workflows, enhancing the digital experience. You will bring a strong design perspective, presenting visions and strategies through sketches, storyboards, high-fidelity mock-ups, and prototypes.

You will:

• Clearly communicate design rationale, logic, and research to executives and stakeholders.

• Mentor and collaborate with fellow designers, fostering a culture of creativity and craft excellence.

• Engage in peer design critiques, providing and receiving constructive feedback to elevate the team’s work.

This is an opportunity to make a meaningful impact on millions of customers, shaping the future of OneMain’s digital experience. If you’re passionate about human-centered design and creating experiences that matter, we’d love to hear from you.

• A strategic mindset with a systems-thinking approach to simplifying complexity.
• A strong perspective and the ability to advocate for design and inclusive experiences effectively.
• Proven experience collaborating cross-functionally and delivering successful products.
• Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities.
• Deep understanding of Design Thinking principles and best practices.
• Hands-on experience with Design Sprints and Customer Journey Mapping.
• A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions.
• A history of mentoring and guiding designers.
• A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seek improvement.

• The ideal candidate will be highly motivated, dependable, and detail-oriented, with a strong drive to work quickly and effectively within a high-performing, cross-functional product team. At OneMain, we thrive in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences.
• 5+ years of experience in Product Design or related fields.
• 5+ years of experience working collaboratively with product, engineering, design, content, and user research teams.
• Demonstrated experience shipping products across platforms and geographies as a designer, while coaching others through the process.
• A bachelor’s degree in Product Design, Interaction Design, Fine Arts, or a related field, or an equivalent combination of education and work experience.
• Appreciation for all forms of design and how they collaborate—interaction, visual, content, motion, and research.
• Expert proficiency with Figma, Miro, usertesting.com, Dovetail, and other relevant domain software consistent with industry standards.
• Strong portfolio showcasing a range of projects demonstrating your design process, critical thinking, and problem-solving skills.
• Strong systems thinker with experience defining patterns, style guides, performing user testing, and building low- and high-fidelity prototypes.
• Solid understanding of software development and how to collaborate with developers.
• Self-starter with exceptional time management and organizational skills, with laser-sharp attention to detail and accuracy.
• Solid communication skills and the ability to influence stakeholders across the organization.

• Service Design and Service Mapping experience.
• Identified and set platform strategies, envisioned complex user interactions, and inspired teams to push the boundaries of what’s possible.
• Can communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Preferred experience working in the financial services industry, especially consumer lending.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.