Job details

Senior Director Strategy and Operations, MLR, Training

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit us at Acadia.com and follow us on LinkedIn and X.

Position Summary:

The Senior Director Strategy and Operations, MLR, Training is responsible for setting up and leading commercial planning, analytics, forecasting, and training initiatives that drive strategic business performance. This role will integrate data-driven insights as well as manage Medical, Legal & Regulatory (MLR) processes, and develop comprehensive training programs to support the commercial organization's goals. The position requires developing and delivering actionable analytics, managing critical operational processes, and creating training infrastructure that enhances team capabilities and sales performance. The position will initially own all three areas of responsibility, recognizing that activities for some may not be required. Once the organization is fully staffed and operative, some responsibilities may be carried on by additional team members or transferred to peer functions.

Primary Responsibilities:

Analytics and Forecasting

Lead data-driven decision-making by analyzing multiple data sources, KPIs, trends, and market events for all commercial departments including sales, marketing, patient and payer access teams
Develop short-term and long-term forecasts for product portfolio and indications (incl. weekly/monthly/quarterly reporting of brand’s performance)
Present key insights and strategic implications to senior management (incl. mid-quarter variance analysis to assess accuracy of forecast)
Perform promotion mix optimization and provide actionable recommendations
Partner with cross-functional teams to integrate market dynamics into demand forecasts (goal setting and S&OP/manufacturing)
Data vendor management for quality product assurance

Marketing Operations, Medical, Legal & Regulatory (MLR) Management

Manage marketing material logistics, peer to peer program logistics, planning and execution of sales meetings, conventions & medical congresses
Manage the MLR process for promotional materials from submission through field dissemination
Run Veeva MMLR submissions, tracking, and regulatory transfers
Ensure compliance with EMA/Swissmedic requirements
Manage MLR timelines, prioritization, and maintain future project calendars
Collaborate with cross-functional stakeholders to streamline MLR processes
Coordinate Medical Congress/Convention coordination

Training and Development

Develop and maintain a comprehensive commercial training curriculum
Create training materials that enhance learning, including study guides, assessments, and competitive overviews
Lead training for field commercial employees across various settings
Manage the Learning Management System (LMS) and related training resource
Manages the training of field staff on sales-related tools (ie. Veeva CRM, Concur, etc.).

Education/Experience/Skills:

Bachelor's degree in a quantitative field (e.g., statistics, operations research, mathematics, economics, business analytics); Master's degree preferred. 12+ years of industry experience, with at least 8 years in commercial analytics and 6 years in a leadership role. Strong understanding of pharmaceutical/biotech business practices and datasets.

Key Skills:

Analytical and Operational Insights: Translate market data into strategic insights.
Communication: Excellent written and oral skills; ability to lead and influence strategic discussions at CLT, EMT and PSC level.
Data Analysis: Proficiency in Excel and Access; knowledge of SAS and/or R preferred.
Business Intelligence Tools: Experience with IQ2020, PowerBI, Tableau.
Market and Competitive Analysis: Expertise in market assessments and forecast models.
Leadership: Ability to lead and motivate a diverse team; clear vision and resource alignment.
Commercial savvy: Ability to negotiate with vendors.
Training: Effective facilitator
Travel: Ability to travel to the US and other countries in Europe (EU and other).

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EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply – especially if the reason you are the best candidate isn’t exactly as we describe it here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

Notice for California Applicants: Please see our California Applicant Privacy Notice within our Privacy Policy.

Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.

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