Marketing and Events Coordinator

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Sofitel New York is looking for a self-motivated, enthusiastic hospitality professional to join our dynamic sales team as Marketing and Events Coordinator.

The Marketing and Events Coordinator supports the Director of Sales and Marketing and Director of Event Sales & Service, providing consistent exceptional service to our clients and guests. This is a full time in-person position. The ideal candidate is both an analytical and creative thinker, has a passion for networking and attending industry and special events, while also proficient with InDesign, Photoshop, or Canva, and photography for social media. 

What is in it for you:

You will work with an award-winning creative, driven group of professionals at a, soon to be, flagship NYC luxury hotel. Our meeting and event space renovation is completed, and with our upcoming extensive rooms and suites refurbishment, you’ll get to experience a rare occasion - embarking on a luxury hotel transformation in Midtown Manhattan.

With the global footprint of ACCOR Hotels, you also have the opportunity to grow and advance within the company and work with colleagues from all over the world on a daily basis. We have some of the best benefits in the industry, including hotel discounts, quarterly bonus potential, 401k Match, daily free lunch and more! The hotel is convenient to all public transportation, a short walk to Grand Central and Port Authority, which makes for an easy commute.

What you will be doing - Marketing:

With your strong communication and organizational skills, you’ll work closely with the Director of Sales and Marketing providing efficient and professional support for all aspects of marketing, including media, travel writer and influencer vetting and coordination, photoshoot management with agency partners, and coordinate VIP details and communication.

What you will be doing - Groups and Event Services:

As the Marketing and Events Coordinator, you’ll also be responsible for servicing events, high profile groups and others as assigned. These responsibilities include, but are not limited to, BEO preparation, vendor relations, signage and floorplan management. You will assist with maintaining Delphi accounts(CRM), including traces, creating and updating bookings, and managing the function diary, in addition to ensuring accuracy of banquet checks and final bill review upon completion of program or event. Distribution of change log, BEOs, and daily events listing correspondence to all departments as required. Teamwork is essential as this position requires close collaboration with banqueting and operations teams to deliver flawless events and overall experience. Attend meetings and training sessions as necessary.  

This position will pay between $25 - $30 an hour.

A minimum of one year in a luxury hotel, ideally in NYC, or three years in luxury retail background preferred. Extensive experience is required with MS Suite (Outlook, Word, Excel, Powerpoint), and additional experience in Delphi, Opera, Social Tables and Cvent preferred. The ideal candidate will have a passion for customer service, attention to details, and possess a genuine desire to meet and exceed expectations and deadlines, with the ability to connect well with a diverse clientele.

You must be organized, be a team player, and have exceptional verbal and written communication skills.   

Able to multi-task and work in fast paced environment is essential in order to be successful in this role. Assist with additional projects or requests as needed. 

Second language preferred, French highly desirable.  

Flexible schedule may be required at times due to some weekend and/or evening event activity.

Ability to lift, push and pull up to 20 pounds. Ability to sit, stand, and walk up to 8 hours.

Union experience a plus.

Your team and working environment:

Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city.  With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines.

Why work for Accor?

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).