Senior Account Manager

About Achievers

The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!

Our commitment to you:

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

The Achievers Account Manager is a seasoned sales professional who can work in a team selling environment to drive customer value and account growth.  The Account Manager partners with the Customer Success Manager to develop the account strategy and manage the sales cycle.  This includes owning renewals, regional expansions and upselling of new products. The AM will create prospecting plans, develop customer presentations, and manage the sales negotiations. The Account Manager will be customer facing but will also support Customer Success Managers through their sales cycle. The AM is responsible for identifying new relationships and stakeholders within the account to support any new revenue generation. They will work closely with the CSM, who owns and manages the program owner relationship. 

• A hunter  
• A strategist
• A mediator
• A collaborator 
• A solutions-oriented problem solver 

• Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment

• Partner with Customer Success Managers to identify and develop strategic account plans that map out expansion and other upsell opportunities

• Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
• Position yourself as a strategic partner to key stakeholders and manage key accounts with the Customer Success Manager

• Identify and mitigate churn risk and partner with the CSM to support the customer
• Create and present pricing presentations for renewals, upsells and cross sells
• Manage deal negotiations with the customer and coordinate internal approvals

• Have 8+ years experience in business application sales, preferably within an enterprise SaaS environment
• Have a consistent track record of exceeding your quota and revenue goals
• Experience using tools like Sales Navigator, Discover Org, Outreach, Salesforce, Chorus.ai and others
• Are a hunter with a passion for finding new opportunities 
• Have excellent verbal and written communication skills
• Can partner with others in a selling environment
• Have demonstrated experience and comfort selling to the C-suite and procurement 
• Can build long standing relationships across the business to nurture complex sales cycles
• Are a self-starter who thrives in an ever-changing environment
• Have a bachelor's degree

Why you’ll love working at Achievers:

We are passionate about disruptive technology that’s rooted in science, research and data.

We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!

We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 

We believe in moving quickly, failing fast, and adapting to change. 

We enjoy coming to work every day because we believe in our product and love our culture.

We’re committed to achieving excellence in everything we do. 

Benefits & Perks for permanent full time employees:

·      Competitive Pay 💰

·      Parental Leave Top-up 👶🏼

·      Health Benefits and Life Insurance Coverage Upon Your First Day  🩺

·      RRSP Matching 🙌🏼

·      Flexible Vacation  🏖️ 

·      Employee and Family Assistance Program  🤝🏽

·      Full access to the LinkedIn Learning Library 👩‍💻

·      Internal Mentorship Program  🎓

·      Employee-Led Employee Resource Groups  👏🏼

·      A beautiful office space located in Liberty Village, Toronto 🇨🇦

·      Participation in our Points-based Employee Recognition Program ✨ 

·      Opportunities for professional development and career growth 📈 

Our work environment:

Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.