US Interpretation Technician - Part-Time

As a US Interpretation Technician at Acolad, your main responsibilities include providing on-site support for the setup, operation, and teardown of interpretation equipment. You'll also liaise between interpreters and clients during live events, conduct equipment inventory before and after events, report any issues related to equipment or client needs, and ensure that professional service is provided at all times.

To qualify for the US Interpretation Technician position at Acolad, you must have a high school diploma. While having an audio-visual school background can be advantageous, it is not a requirement. Experience with audio-visual and interpretation equipment, as well as familiarity with PCs, Zoom, and basic networking, will give you a competitive edge.

While experience in working with audio-visual and interpretation equipment is a plus for the US Interpretation Technician role at Acolad, it is not strictly required. Additionally, having strong customer service skills, punctuality, and a willingness to learn how to operate the necessary equipment are considered valuable traits for candidates.

As a US Interpretation Technician at Acolad, you can expect a dynamic work environment where you'll interact with various clients and team members during live events. Professional business attire is required for events, while business casual is acceptable for setup times. You’ll be part of a team that values diversity and aims to create an inclusive atmosphere.

The hourly pay for the US Interpretation Technician position at Acolad is $18.00. This role allows you to earn while gaining valuable experience in the industry, all while working in a supportive and collaborative environment.

When answering this question, detail any hands-on experience you have with audio-visual equipment. If you haven't directly worked with it, speak about your willingness to learn and any related technical skills you possess that would help you adapt quickly.

To answer this question, share a structured approach to task management. Explain how you would assess the event's needs, communicate with team members, and ensure timely execution of all responsibilities while maintaining professionalism under pressure.

Discuss your troubleshooting skills and how you would promptly assess the situation, inform relevant team members, and manage clients' expectations while attempting to resolve the issue swiftly to avoid disruption.

Illustrate your customer service skills by explaining your approach to de-escalation, demonstrating understanding, and working to find a solution that satisfies the client while keeping the overall event on track.

Share your enthusiasm for working within the language services industry and highlight your alignment with Acolad’s mission. Emphasize how you appreciate the collaborative culture and how the role aligns with your personal and professional goals.

Provide a specific example that showcases your teamwork skills and ability to communicate effectively under pressure. Discuss how you contributed to meeting the deadline and what you learned from the experience.

Explain your familiarity with Zoom and any other platforms you have used. If you lack extensive experience, express your eagerness to learn and adapt quickly to technology.

Guide your response toward effective time management techniques, such as planning ahead, setting reminders, and any other practices you incorporate to ensure punctuality and preparedness.

Outline your communication style, emphasizing clarity and professionalism. Discuss the importance of listening actively and adapting your communication approach depending on the audience and context.

Discuss traits such as attention to detail, strong problem-solving skills, effective communication, and the ability to remain calm under pressure. Relate these traits back to Acolad’s culture and expectations for the position.