SoCo Lofts Front Desk & Resident Services Coordinator

Are you an outgoing and friendly individual who thrives on building genuine connections? Do you love making people feel welcome and ensuring their needs are met with care?

Action Property Management is seeking a Resident Services Coordinator to join our team at a luxury residential community in Dallas, Texas. In this role, you will be the heart of the community, creating a warm and inviting atmosphere for residents, guests, and vendors. From handling daily resident requests to coordinating community events, your enthusiasm and attention to detail will help foster a positive and engaging living experience. If you have a bubbly personality, a proactive mindset, and a passion for exceptional service, we’d love to hear from you!

Compensation: $19.00 - $21.00 per hour + benefits

Schedule: Monday - Friday, 8:00 am - 5:00 pm

What You’ll Do:

Serve as the first point of contact for residents, vendors, and guests, ensuring a warm and professional atmosphere.

Greet and verify vendors, ensuring all necessary documentation is in place.

Respond to resident and vendor inquiries via email and in person, providing prompt and courteous assistance.

Coordinate move-ins and move-outs, including scheduling service elevators, key distribution, and resident orientation.

Manage package deliveries and oversee amenity reservations.

Monitor security cameras and report any unusual activity.

Collaborate with the property management and maintenance teams to address resident concerns and ensure smooth community operations.

Handle administrative tasks such as preparing reports, updating resident records, and maintaining office organization.

Who You Are (Skills & Experience):

Bilingual in Spanish and English is preferred.

At least one year of customer service experience, preferably in hospitality, luxury retail, or fine dining.

Experience in Hospitality Management or Lodging/Hotel Hospitality is highly desired.

Excellent communication and problem-solving skills.

Ability to multitask and stay organized in a fast-paced environment.

A team player with a positive and professional demeanor.

Proficiency in Microsoft Office and property management software (preferred but not required).

Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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