Community Manager : TikTok Creator Program -35682457658

We’re hiring a high-energy Community Manager on behalf of our client, a Korean skincare brand with best-selling products on Amazon, TikTok Shop, and their own online store. They’re best known for their Skin Cell Renewal & Rejuvenation Toning Pads, alongside other advanced formulas that actually work. Though they’re a newer name in the skincare space, their obsession with quality has helped them quickly rise to the top, becoming a top seller in their category across major platforms.

The client’s team is small, diverse, and driven by big goals. They prioritize detail, operate with a data-first mindset, and move fast to get things done. You’ll be joining an experienced group with over a billion dollars in online sales and deep connections in the ecommerce world—giving you the tools and support to succeed and grow.

Responsibilities:

• Manage and grow the creator community, primarily through Discord & Slack Groups.
• Run weekly coaching calls + Q&As, and daily creator check-ins.
• Coach creators on what types of content work on TikTok & IG Reels and why. Feedback will be key in this role.
• Build & update creator onboarding and training flows in Notion & Discord.
• Organize giveaways, contests, and incentive programs.
• Review creator performance and help manage retainer agreements & bonuses.
• Facilitate creator team growth via TikTok Shop Affiliate platform with outreach & inbound messages.
• Post creator-focused updates on brand social channels.
• Focus heavily on Spanish-speaking creators to scale efficiently.
• Help scout, onboard, and support content creators across TikTok, IG, and YouTube.

Requirements:

• Fluent in Spanish (required)
• Must work U.S. hours (flexibility is okay, but needs strong overlap with EST/CST)
• Strong understanding of TikTok content and what performs (ability to coach creators). You’ll need to demonstrate your understanding during the interview process.
• Experience building or managing online communities.
• Experience building and facilitating Discord groups.
• Experience working with data in Google Sheets/Excel and can create and use formulas.
• Ability to interpret data to identify takeaways and drive growth.
• Confident communicator with strong organization and follow-up skills
• Scrappy, self-motivated, and thrives in a fast-paced environment
• Prior creator experience is a large plus